**INTERNAL APPLICANTS ONLY** Education Enrichment and Childcare Officer
London Borough of Waltham Forest · GB
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About the Role
This permanent position involves providing business operations and financial information, support, and training, along with specialist knowledge to Education Operations and Performance stakeholders. The role is crucial for delivering high-quality, sustainable early education, childcare, and school-age provision, ensuring the Council meets its statutory duties to secure sufficient childcare and early education places.
Responsibilities
- Contribute to meeting the Council's statutory duty to secure free early education and childcare places for eligible children under 5, and childcare for children aged 0-14 (or up to 18 for disabled children).
- Create and retain high-quality places by working with potential and existing providers.
- Commission high-quality providers.
- Deliver information, advice, and training to empower providers to remain financially sustainable and offer quality places compliant with business-related statutory requirements.
- Contribute to meeting the Council's statutory duties regarding encouraging, monitoring, and reporting on participation in early learning, childcare, and post-16 education services for children and young people.
- Contribute to meeting the Council's statutory and non-statutory requirements for communication with internal and external stakeholders.
- Deliver grant-funded programs related to early education, childcare, and out-of-school/enrichment activities for school-aged children.
- Provide a range of information, advice, and training to Early Years, Childcare providers, and Schools on running sustainable businesses compliant with statutory requirements.
- Provide a range of business operations/support services across the education service.
- Support the Education Operations Lead.
Requirements
- Numeracy and literacy qualification (e.g., GCSE English and Maths or equivalent).
- Relevant professional qualification.
- Experience providing business operation and financial information, support, and training that contributed to a Council's statutory requirements for securing free early education and childcare places for eligible children under 5.
- Experience providing business operation and financial information, support, and training that contributed to a Council's statutory requirements for securing sufficient childcare for children aged 0-14 (or up to 18 for disabled children).
- Experience providing business operation and financial information, support, and training for grant-funded programs related to early education, childcare, and out-of-school/enrichment activities for school-aged children.
- Experience providing information, advice, and training to Early Years, Childcare providers, and Schools on running sustainable businesses compliant with statutory requirements.
- Good knowledge and understanding of Ofsted/DfE requirements, systems, policy, practices, procedures, and legislation regarding early years and childcare.
- Excellent customer service skills with experience resolving customer queries.
- Significant experience working with and building positive relationships with commissioned providers (especially Ofsted-registered childcare providers and schools).
- Experience producing advice, information reports, and presentations for internal and external managers.
- Experience in consultation, engagement, and participation work with parents/carers, schools, and childcare providers.
- Experience providing business operations/support services across an internal service/team.
- Good understanding of issues affecting parents/carers, schools, and childcare providers and how to address them.
- Experience effectively developing and delivering projects/programs, including change projects and grant-funded initiatives.
- Experience seeking opportunities to improve own work.
- Experience using initiative to improve service outcomes/impact.
- Experience managing multiple tasks and responding to changing priorities.
- Experience using various methods for effective communication.
- Experience staying up-to-date with technologies and working processes.
- Experience bringing insights and ideas to influence the implementation of change.
- IT skills, including Microsoft Office suite.
- Experience using large, complex management and client information systems and finance systems (particularly Oracle).
Skills
- Business operations
- Financial information
- Support
- Training
- Specialist knowledge
- Customer service
- Communication
- Microsoft Office suite
- Oracle
Location
- London Borough of Waltham Forest
Work Type
- Full-time
- In person interview
Experience Level
- Internal applicants only
Education Level
- Numeracy and literacy qualification e.g. GCSE English and Maths or equivalent
- Relevant professional qualification
Salary/Compensations
- £40,182- £42,060
Benefits
- Good Work Standard employer accreditation
- Flexible working arrangements considered
About the Company
- Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
- We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities.
- Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
- London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
Equal Opportunity
- Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff.
- The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.
- We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.
- The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all.
- Respecting Diversity is a core Council value.
- To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting.
- The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first.
- This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme.
- For more information, please refer to our recruitment and selection policy.