Controls Product Senior Manager at Monzo | GB | Rezi

Controls Product Senior Manager at Monzo

Controls Product Senior Manager

Monzo · GB

1 weeks ago

Controls Product Senior Manager

Monzo · GB

9 days ago
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About the Role

This role sits at the heart of our Control Discipline change agenda, building the controls product platform that powers safe growth at Monzo. We are looking for a Senior Controls Product Manager to join our newly established Controls Product & Enablement team. You will act as the Product Lead for Monzo’s core risk lifecycles and will prototype low-code tools, leverage AI models, interrogate data pipelines, and architect automated workflows.

Responsibilities

  • Own the Controls Product Roadmap: Define the vision, strategy, and backlog for Monzo’s internal risk products, replacing static, manual cycles with smart, data-driven platforms.
  • Hands-on Prototyping & Automation: Directly design, prototype, and build automated workflows, API integrations, and low-code/no-code solutions.
  • Pioneer AI in Risk Management: Champion AI adoption across the discipline. Experiment with LLM prompting, custom agents, and automated evidence-gathering tools.
  • Build for Real-Time Risk Intelligence: Drive the shift from annual "point-in-time" assessments to continuous, automated monitoring.
  • Product Enablement & Adoption: Ensure high-impact adoption. Work closely with first line risk owners and Risk Partners to deliver clear guidance, intuitive UI/UX workflows, and enablement.
  • Drive Execution & Delivery: Maintain momentum across the team’s delivery plan, keeping senior stakeholders engaged and removing blockers.

Requirements

  • You think like a Product Manager: You obsess over user problems, value vs. effort prioritization, user experience, and shipping MVPs quickly.
  • You are a Hands-On Builder: You can get under the hood with data and automation. You're comfortable with SQL, Python (or similar), APIs, workflow tools, or low-code environments to build a working prototype yourself.
  • You’re AI-Curious & Practical: You actively experiment with AI/LLMs to automate manual tasks and make workflows smarter.
  • You Understand Risk & Controls: You understand fundamental risk concepts (control design, RCSAs, issue management) and see the massive opportunity to transform them through tech.
  • You Thrive in Ambiguity: You enjoy starting from first principles in a fast-paced environment and turning messy operational problems into slick, scalable digital solutions.
  • You have experience in leading teams through change programmes, ideally within Financial Services Controls functions.
  • You are hands-on and take satisfaction in supporting colleagues, projects or tasks however big or small - and can take a range of stakeholders on the journey with you
  • You’re excited by what we’re doing at Monzo
  • Your technology and data experience has primarily involved defining requirements for Data or Engineering teams to build, rather than building solutions yourself.
  • You aren't comfortable getting hands-on with data, automation tooling and technical problem solving.
  • You aren’t comfortable with ambiguity, or thinking from first principles
  • You don’t enjoy working in a fast-paced environment
  • You aren’t happy taking an MVP approach and doing what’s good enough for now with iterative changes to follow
  • Your experience is primarily technical and you don't have sufficient understanding of risk and controls to translate control problems into effective solutions.

Skills

  • SQL
  • Python
  • APIs
  • Workflow tools
  • Low-code environments
  • AI/LLMs
  • Risk concepts
  • Control design
  • RCSAs
  • Issue management
  • SmartSuite
  • Zango
  • Looker
  • Native AI integrations

Location

  • London
  • Cardiff
  • UK Remote

Work Type

  • Remote
  • Hybrid

Experience Level

  • Senior

Salary/Compensations

  • £85,000 - £115,000

Benefits

  • Incentive Awards tied to your performance
  • Flexible working hours
  • £1,000 learning budget each year
  • Macbooks
  • Extra support for work-from-home setup

About the Company

  • We’re on a mission to make money work for everyone.
  • We’re waving goodbye to the complicated and confusing ways of traditional banking.
  • After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK.
  • As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond.
  • Our UK customers can also save, invest and combine their pensions with us.
  • With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
  • We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Equal Opportunity

  • Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo.
  • At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us.
  • This is integral to our mission of making money work for everyone.
  • We’re an equal opportunity employer.
  • All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.