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About the Role
Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. This role involves managing the design and delivery of comprehensive consents management services, providing leadership, and guiding teams within the stakeholder management centre of excellence and the wider Mace business.
Responsibilities
- Manage the delivery of the consents management team/s on assigned commission(s).
- Support the hub PMO and project control director with resourcing and recruitment for the assigned commission.
- Be accountable for the consents management service performance on assigned commission(s).
- Create/design effective consents management service framework(s)/strategy(s).
- Manage and direct clients, consultants, contractors, and project teams on all consents management service matters.
- Provide expert technical/functional advice and build strong professional relationships with client organizations.
- Act as the subject matter expert on assigned project(s)/programme(s)/portfolio(s).
- Manage and direct teams in the administration of all related processes, including managing change, risks, issues, and reporting to achieve key objectives and escalate performance and management issues.
- Ensure all activities/operations are carried out in line with Mace control center, client requirements, and prevailing legislation and regulations, guidance, advice, and good practice.
- Provide line management to more junior team members and other project/programme staff as required.
- Utilize expertise to mentor and assist the personal and career development of the team.
- Innovate and align with industry best practice to ensure continued service excellence.
- Manage a team of professional roles, driving performance and results, while delivering performance management, technical development, and coaching.
Requirements
- At least 10 years of experience (or equivalent) as a consents management services leader delivering a range of services on major construction programmes/portfolios.
- Chartered status (or equivalent) and/or membership of a relevant professional institution (e.g., Royal Town Planning Institute and/or National Infrastructure Planning Association).
- Actively engages with peers outside Mace within professional bodies and other forums to maintain professional knowledge and work across the industry to advance the profession.
Skills
- Consents management services
- Line management
- Stakeholder management
- Project delivery
- Resourcing and recruitment
- Service performance management
- Framework and strategy design
- Client management
- Consultant management
- Contractor management
- Team management
- Risk management
- Issue management
- Reporting
- Technical/functional advice
- Professional relationship building
- Subject matter expertise
- Process administration
- Change management
- Performance management
- Technical development
- Coaching
- Mentoring
- Industry best practice
- Continuous improvement
Location
- Onsite
Work Type
- Full-time
- Part time
- Flexible working
- Hybrid working
Experience Level
- At least 10 years experience
Education Level
- Relevant university degree (e.g., town planning) or equivalent
- Chartered status
- Membership of a relevant professional institution
About the Company
- Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition.
- Our values shape the way we consult and define the people we want to join us on our journey.
- Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
- Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
- Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
- Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.
Equal Opportunity
- Mace is an inclusive employer and welcomes interest from a diverse range of candidates.
- Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.