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About the Role

Join ALPADIA’s team to make summer 2027 an unbelievable experience! We are looking for highly motivated people, who have the ability to engage and inspire young students, and who are looking for an enriching and educational experience themselves.

Responsibilities

Prioritize student safety, implementing Safeguarding and Health and Safety policies, working closely with the Camp Manager.
Act as Designated Safeguarding Staff, caring for sick students and arranging medical responses.
Manage and assist with student presence-check registers of attendance.
Liaise with internal and external stakeholders regarding student welfare, responding to and resolving concerns.
Manage the communication of transfer plans with students and Group Leaders for smooth departures.
Help manage students effectively and respectfully, ensuring they enjoy and contribute to Alpadia’s programme.
Ensure safeguarding concerns are dealt with sensitively and escalated appropriately.
Lead and assist with staff training and induction.
Create, edit, and distribute the Welfare Officer rota.
Line manage the Welfare Team, serving as their main point of initial contact.
Read overnight Night Supervisor reports and distribute useful information to staff.
Ensure administration (check-in, pocket money) is organized for smooth camp operations, in coordination with the Camp Manager.
Manage student accommodation allocation, responding to requests and complaints.
Manage the collection and distribution of student pocket money.
Perform additional administrative tasks as assigned by the Camp Manager.
Manage student behavior at all times, applying sanctions or encouragement as appropriate.
Ensure residence rules are followed and accommodation is kept tidy.
Ensure students adhere to bedtime and wake-up times, directing the team as appropriate.
Assist in the check-in/check-out procedure.
Cover for the Camp Manager on their day off.
Take a leading role in daily meetings and contribute to process improvement.
Contribute to the Activity Programme, supporting the Activity Manager and Leaders.
Undergo an Enhanced DBS check, provide 3x referee details, and overseas conduct certificates where applicable.

Requirements

A high degree of IT competency, including Outlook & MS Office (specifically Excel).
Proven experience in a pastoral, welfare, safeguarding, or residential management role with children or young people.
Experience working in a summer camp, boarding school, or youth programme setting.
Demonstrated ability to manage safeguarding cases, welfare incidents, and behavioural issues professionally and sensitively.
Experience leading and supporting a team of staff responsible for student welfare and supervision.
Excellent understanding of safeguarding, child protection, and health and safety procedures.
Strong communication, listening, and interpersonal skills.
Ability to build positive, trusting relationships with children, staff, and parents.
Competence in managing confidential information and accurate record-keeping.
Strong organisational and problem-solving skills, with the ability to prioritise under pressure.
Knowledge of emergency and incident management in a residential environment.
Ability to provide effective guidance and emotional support to both students and staff.
Relevant qualification or equivalent experience in education, youth work, social care, psychology, or pastoral support.
Empathetic, approachable, and professional demeanor.
Calm, patient, and discreet when dealing with sensitive issues.
Strong leadership presence with a supportive and positive attitude.
Reliable, responsible, and committed to student well-being.
Flexible and adaptable to long hours and changing schedules in a residential environment.
Experience working in an international or EFL summer camp (desirable).
Qualification or additional training in mental health first aid, counselling, or well-being management (desirable).
Experience in staff training or delivering safeguarding briefings (desirable).
Knowledge of another language (desirable).
Experience using administrative or welfare reporting systems (desirable).
Full driving licence (desirable).
Experience organising well-being initiatives or inclusion-focused activities (desirable).

Skills

IT competency
Outlook
MS Office
Excel
Pastoral care
Welfare management
Safeguarding
Residential management
Child protection
Health and safety procedures
Communication
Listening
Interpersonal skills
Relationship building
Confidential information management
Record-keeping
Organisation
Problem-solving
Prioritization
Emergency management
Incident management
Guidance provision
Emotional support
Leadership
Staff training
Safeguarding briefings
Administrative tasks
Catering calculations
Dietary requirements communication
Daily reporting
Behavior management
Sanctioning
Encouragement
Team management
Meeting participation
Process improvement
Activity programme support
Check-in/check-out procedures
Mental health first aid
Counselling
Well-being management
Driving

Location

London Woldingham

Work Type

Residential
Summer
Full-time

Experience Level

Proven experience
Experience leading and supporting a team

Education Level

Relevant qualification or equivalent experience in education, youth work, social care, psychology, or pastoral support.

Salary/Compensations

An industry competitive salary

Benefits

A developing and enriching summer experience
The chance to make long term connections and friends
Meaningful engagement with international students
A sense of belonging with many returning staff members
Development of social, relationship and leadership skills
Professional development (CPD) in a supportive coaching environment
Role training
Opportunity for experiential learning
An unforgettable experience in a dynamic atmosphere
Attractive bonus options for returners
Possibility of career progression
Accommodation provided on site

About the Company

Alpadia’s mission is to encourage language development through immersion and to expand the horizons of our students and staff.
Our vision for your employment is an exciting opportunity to grow your professional and personal skills as an educator and youth practitioner.
Deepen your understanding of child development by applying solution-focused Positive Behaviour Support strategies and conflict resolution techniques to create a stimulating and supportive learning environment.
Stay ahead in the field of education and youth practice with our professional development programme designed to advance your career.
You will get the opportunity to work in an international team of like-minded, positive people who are dedicated to making a difference through their work.
Alpadia employment reflects our values of integrity, support, diversity, knowledge growth, and opportunity.
In 2026 we welcomed 64 different student nationalities to the UK and we are proud of creating this uniquely diverse working environment for our staff members.

Equal Opportunity

Equality and diversity is part of our core purpose. Alpadia summer schools are for everyone. This applies to both our students and our brilliant team of staff.
At Alpadia Language Schools, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all.
We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.
If as a disabled applicant (as defined under the Equality Act 2010) you would like to request that your application is considered under Guaranteed Interview Scheme (GIS) please let us know using this form.