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About the Role

Join ALPADIA’s team to make summer 2027 an unbelievable experience! We are looking for highly motivated people who can engage and inspire young students, and who are looking for an enriching and educational experience themselves.

Responsibilities

Prioritize student safety, implementing Safeguarding and Health and Safety policies, working closely with the Camp Manager.
Support the Welfare & Administration Manager in their role as designated Safeguarding Staff, caring for sick students and arranging medical responses.
Cover for the Welfare & Administration Manager on their day off each week.
Manage and assist with student presence-check registers of attendance.
Liaise with internal and external stakeholders concerning student welfare, responding to and resolving questions, comments, or concerns.
Assist with communicating transfer plans to students and Group Leaders to ensure a stress-free departure.
Help manage students effectively and respectfully, following Alpadia policies and rules, to ensure they enjoy and contribute fully to all aspects of Alpadia’s programme in a spirit of respect.
Ensure safeguarding concerns are dealt with sensitively and escalated appropriately.
Assist with the training and induction of new staff members.
Assist with creating, editing, and distributing the Welfare Officer rota.
Support the Welfare & Administration Manager in line managing the Welfare Team, being their main points of initial contact.
Read and distribute the Night Supervisor log overnight to share useful information with other staff.
Ensure administration, including check-in and pocket money, is well-organized and delivered to ensure the smooth running of the camp and follows all Alpadia procedures and policies, working with the Camp Manager.
Support the management and allocation of students in accommodation, responding to requests and complaints from internal and external stakeholders.
Manage the collection and distribution of student pocket money.
Assist with managing budgets and finances for the camp.
Assist with creating and maintaining up-to-date records of students and staff.
Manage camp facilities, equipment, and supplies as necessary.
Perform additional administrative tasks as assigned by the Welfare & Administration Manager and Camp Manager.
Manage students’ behavior at all times, with awareness of the need to sanction or encourage as appropriate.
Ensure rules in the residence are followed and the accommodation is kept tidy.
Ensure students adhere to bedtime and wake-up times, directing and managing the wider team as appropriate.
Assist in the check-in/check-out procedure.
Travel to and support with other centres as necessary.
Take a role in daily meetings and contribute towards the ongoing improvement of camp processes.
Contribute to the successful running of the Activity Programme, supporting the Activity Manager and Activity Leaders whenever required.

Requirements

A high degree of IT competency - Outlook & MS Office (specifically Excel).
Proven experience in a pastoral, welfare, safeguarding, or residential management role with children or young people.
Experience working in a summer camp, boarding school, or youth programme setting.
Demonstrated ability to manage safeguarding cases, welfare incidents, and behavioural issues professionally and sensitively.
Experience leading and supporting a team of staff responsible for student welfare and supervision.
Excellent understanding of safeguarding, child protection, and health and safety procedures.
Strong communication, listening, and interpersonal skills.
Ability to build positive, trusting relationships with children, staff, and parents.
Competence in managing confidential information and accurate record-keeping.
Strong organisational and problem-solving skills, with the ability to prioritise under pressure.
Knowledge of emergency and incident management in a residential environment.
Ability to provide effective guidance and emotional support to both students and staff.
Relevant qualification or equivalent experience in education, youth work, social care, psychology, or pastoral support.
Empathetic, approachable, and professional.
Calm, patient, and discreet when dealing with sensitive issues.
Strong leadership presence with a supportive and positive attitude.
Reliable, responsible, and committed to student well-being.
Flexible and adaptable to long hours and changing schedules in a residential environment.
Experience working in an international or EFL (English as a Foreign Language) summer camp.
Qualification or additional training in mental health first aid, counselling, or well-being management.
Experience in staff training or delivering safeguarding briefings.
Knowledge of another language.
Experience using administrative or welfare reporting systems.
Full driving licence (for welfare-related transport or hospital visits).
Experience organising well-being initiatives or inclusion-focused activities.
Enhanced DBS check, 3x referee details, and overseas conduct certificates where applicable will be required.

Skills

IT competency
MS Office
Excel
Safeguarding
Health and Safety
Conflict resolution
Communication
Listening
Interpersonal skills
Relationship building
Record-keeping
Organisation
Problem-solving
Prioritisation
Emergency management
Incident management
Guidance
Emotional support
Leadership
Adaptability
Budget management
Financial management
Staff training
Briefing delivery

Location

London-City, Goldsmith University

Work Type

Residential
Summer

Experience Level

Entry level
Mid level

Education Level

Relevant qualification or equivalent experience in education, youth work, social care, psychology, or pastoral support.

Salary/Compensations

Industry competitive salary

Benefits

Accommodation provided
Developing and enriching summer experience
Chance to make long term connections and friends
Meaningful engagement with international students
Sense of belonging with returning staff members
Development of social, relationship and leadership skills
Professional development (CPD) in a supportive coaching environment
Role training
Experiential learning
Unforgettable experience in a dynamic atmosphere
Attractive bonus options for returners
Possibility of career progression

About the Company

Alpadia’s mission is to encourage language development through immersion and to expand the horizons of our students and staff.
Our vision for your employment is an exciting opportunity to grow your professional and personal skills as an educator and youth practitioner.
Deepen your understanding of child development by applying solution-focused Positive Behaviour Support strategies and conflict resolution techniques to create a stimulating and supportive learning environment.
Stay ahead in the field of education and youth practice with our professional development programme designed to advance your career.
You will get the opportunity to work in an international team of like-minded, positive people who are dedicated to making a difference through their work.
Alpadia employment reflects our values of integrity, support, diversity, knowledge growth, and opportunity.
In 2026 we welcomed 64 different student nationalities to the UK and we are proud of creating this uniquely diverse working environment for our staff members.

Equal Opportunity

At Alpadia Language Schools, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all.
We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.
If as a disabled applicant (as defined under the Equality Act 2010) you would like to request that your application is considered under Guaranteed Interview Scheme (GIS) please let us know using this form.