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About the Role

Join ALPADIA’s team to make Summer 2027 an unbelievable experience! We are looking for highly motivated people who can engage and inspire young students, and who are looking for an enriching and educational experience themselves. This role prioritizes student safety and welfare, acting as Designated Safeguarding Staff and managing various aspects of student life and staff supervision.

Responsibilities

Prioritize student safety, implementing Safeguarding and Health and Safety policies.
Act as Designated Safeguarding Staff, caring for sick students and arranging medical responses.
Manage student attendance registers.
Liaise with internal and external stakeholders regarding student welfare.
Manage the communication of transfer plans for student departures.
Manage students effectively and respectfully, ensuring they enjoy and contribute to the programme.
Ensure safeguarding concerns are dealt with sensitively and escalated appropriately.
Lead and assist with staff training and induction.
Create, edit, and distribute the Welfare Officer rota.
Line manage the Welfare Team, serving as their main point of contact.
Read and distribute overnight Night Supervisor information to staff.
Ensure administration tasks (check-in, pocket money) are organized for smooth camp operations.
Manage student accommodation allocation, responding to requests and complaints.
Manage the collection and distribution of student pocket money.
Perform additional administrative tasks as assigned by the Camp Manager.
Manage student behavior, applying sanctions or encouragement as appropriate.
Ensure residence rules are followed and accommodation is kept tidy.
Ensure students adhere to bedtime and wake-up times, directing the team.
Assist in the check-in/check-out procedure.
Cover for the Camp Manager on their day off.
Take a leading role in daily meetings and contribute to process improvement.
Contribute to the Activity Programme, supporting the Activity Manager and Leaders.

Requirements

High degree of IT competency (Outlook & MS Office, specifically Excel).
Proven experience in a pastoral, welfare, safeguarding, or residential management role with children or young people.
Experience working in a summer camp, boarding school, or youth programme setting.
Demonstrated ability to manage safeguarding cases, welfare incidents, and behavioural issues professionally and sensitively.
Experience leading and supporting a team of staff responsible for student welfare and supervision.
Excellent understanding of safeguarding, child protection, and health and safety procedures.
Strong communication, listening, and interpersonal skills.
Ability to build positive, trusting relationships with children, staff, and parents.
Competence in managing confidential information and accurate record-keeping.
Strong organisational and problem-solving skills, with the ability to prioritise under pressure.
Knowledge of emergency and incident management in a residential environment.
Ability to provide effective guidance and emotional support to students and staff.
Relevant qualification or equivalent experience in education, youth work, social care, psychology, or pastoral support.
Empathetic, approachable, and professional demeanor.
Calm, patient, and discreet when dealing with sensitive issues.
Strong leadership presence with a supportive and positive attitude.
Reliable, responsible, and committed to student well-being.
Flexible and adaptable to long hours and changing schedules in a residential environment.
Experience working in an international or EFL summer camp (desirable).
Qualification or additional training in mental health first aid, counselling, or well-being management (desirable).
Experience in staff training or delivering safeguarding briefings (desirable).
Knowledge of another language (desirable).
Experience using administrative or welfare reporting systems (desirable).
Full driving licence (desirable).
Experience organising well-being initiatives or inclusion-focused activities (desirable).
Must provide/undergo an Enhanced DBS check, 3 referee details, and overseas conduct certificates where applicable.

Skills

IT competency
Safeguarding
Health and Safety
Conflict resolution
Communication
Listening
Interpersonal skills
Relationship building
Confidential information management
Record-keeping
Organisational skills
Problem-solving
Prioritization
Emergency management
Incident management
Guidance
Emotional support
Leadership
Staff training
Administration

Location

London Central

Work Type

Residential
Summer

Experience Level

Management
Leadership

Education Level

Relevant qualification or equivalent experience in education, youth work, social care, psychology, or pastoral support.

Salary/Compensations

Industry competitive salary
Attractive bonus options for returners

Benefits

Developing and enriching summer experience
Chance to make long term connections and friends
Meaningful engagement with international students
Sense of belonging
Development of social, relationship and leadership skills
Professional development (CPD) in a supportive coaching environment
Role training
Experiential learning
Unforgettable experience in a dynamic atmosphere
Possibility of career progression
Accommodation provided on site

About the Company

Alpadia's mission is to encourage language development through immersion and to expand the horizons of our students and staff.
Vision for employment is an exciting opportunity to grow professional and personal skills as an educator and youth practitioner.
Deepen understanding of child development by applying solution-focused Positive Behaviour Support strategies and conflict resolution techniques.
Professional development programme designed to advance careers.
Opportunity to work in an international team of like-minded, positive people.
Employment reflects values of integrity, support, diversity, knowledge growth, and opportunity.
Welcomed 64 different student nationalities to the UK in 2026, creating a diverse working environment.

Equal Opportunity

At Alpadia Language Schools, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all.
We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.
Disabled applicants may request consideration under the Guaranteed Interview Scheme (GIS).