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About the Role
We are seeking an experienced Senior People Partner to join our Partnerships team. This role involves close collaboration with the wider team and the Head of People Partnerships, supporting all aspects of the People Agenda. As a Subject Matter Expert for Engineering and Data Science departments, you will provide consultative advice to leadership, offer tailored coaching, drive positive change, and manage complex Employee Relations matters. You will also contribute to company-wide people initiatives such as learning and development, employee engagement, and performance management.
Responsibilities
- Partner with Engineering and Data Science business areas to align their people strategies with business goals, acting as a trusted advisor.
- Administer company-wide programs like the Performance Review Cycle and Performance Check-Ins, supporting data collation and integrity.
- Manage employee relations, providing expert support and recommending appropriate actions.
- Proactively review employee relations data to identify trends and suggest solutions, coaching managers to address issues early.
- Collaborate with client groups on engagement data, supporting positive advancement and company initiatives.
- Conduct 121s and group forums during onboarding and exit points.
- Provide tailored coaching to upskill leaders.
- Deliver tangible impact to business areas, focusing on metrics such as regretted attrition, engagement scores, organizational health, and performance.
- Create and deliver Learning and Development initiatives.
- Ideate and execute key workstreams and projects within the People Roadmap autonomously and collaboratively.
- Serve as a valuable support and subject matter expert to various teams within the People department.
Requirements
- 4+ years of experience as a People Partner in a fast-growth, technology-led organization, ideally supporting multiple geographies.
- Hands-on experience managing complex employee relations and case management.
- Knowledge of UK employment laws and regulations.
- Great attention to detail and a passion for delivering great customer experience.
- Ability to spot opportunities for process improvement.
- Experience handling sensitive matters with tact and diplomacy.
- Comfortable having difficult conversations and working professionally with sensitive information.
- Strong interpersonal and stakeholder management skills, building trust and confidence.
- Ability to influence stakeholders.
- Experience with Executive Coaching is a plus.
Skills
- Consultative advice
- Tailored coaching
- Employee Relations management
- Performance management
- Learning and Development
- Employee engagement
- Stakeholder management
- Interpersonal skills
- Influencing
Location
- Multiple geographies
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Meaningful equity
- Comprehensive health insurance
- Mental health support
- Paid one-month sabbatical after four years
- Learning and development platform
- Pension or retirement contributions
- Location-specific leave entitlements
About the Company
- Cleo is building the world's first AI financial assistant that understands money and helps users improve their financial habits.
- The company is profitable, fast-growing, a unicorn with over $300M in ARR, and has millions of users.
- Cleo values original thinkers who challenge the status quo, move fast, and prioritize good work.
- The company is committed to building a brilliant, genuinely diverse team and ensuring a fair and transparent hiring process.
Equal Opportunity
- Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
- We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
- We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!