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About the Role
As a Technical Claims Manager at BEW Berliner Energie und Wärme GmbH, you will actively shape the professional handling of claims, change orders, and defects in our district heating projects. You will bring technical clarity to complex issues, create transparency at the interfaces of construction and procurement, and thus make an important contribution to economically successful projects. With your expertise, you will also participate in the further development of regulations and processes, thereby sustainably supporting the implementation of the Berlin heat transition.
Responsibilities
- Evaluate technical claims, change orders, and defects in district heating projects, bringing clarity to complex issues.
- Analyze causes and changes during the project lifecycle to derive well-founded assessments.
- Monitor claim-related costs and present them transparently to project teams and decision-makers.
- Utilize and interpret technical regulations, contracts, and tenders, applying them practically.
- Serve as the primary contact for defect notifications, structuring them and coordinating clarification with procurement and relevant departments.
- Collaborate closely and trustfully with construction management, procurement, and other stakeholders, integrating diverse perspectives.
- Contribute ideas for continuous improvement of processes, regulations, and specifications to prevent future conflicts.
Requirements
- University degree in a technical field (e.g., engineering, energy technology, civil engineering, mechanical engineering) or a comparable discipline.
- Experience in a project environment, such as infrastructure construction, plant construction, or the energy sector.
- Experience with change orders, scope modifications, or technical assessments, or the motivation to develop expertise in this area.
- Ability to analyze complex technical content structurally and present it understandably.
- A structured, meticulous, and solution-oriented approach, maintaining an overview even in challenging situations.
- Enjoyment of interdisciplinary exchange and clear, appreciative communication.
- Very good German language skills at a minimum C1 level.
Skills
- Technical claims management
- Analysis of technical issues
- Cost monitoring
- Interpretation of technical regulations
- Contract interpretation
- Tender analysis
- Defect management
- Stakeholder collaboration
- Process improvement
Location
- Berlin
Work Type
- Full-time
- Permanent
- Hybrid
Experience Level
- Not specified
Education Level
- University degree in a technical field or comparable discipline
Benefits
- Flexible working hours (37-hour week, part-time options, time tracking, mobile work)
- 30 days of vacation
- Days off on December 24th and 31st
- Leave of absence options
- Support for individual development (free training, support for further education)
- 13 monthly salaries for tariff employees
- Additional compensation components
- Company pension scheme
- Public transport ticket (50% employer subsidy)
- Job bike offer
- Employee electricity tariff after 12 months of service
- Health and wellness offerings (e.g., Urban Sports Club membership, PME Family Service)
About the Company
- BEW Berliner Energie und Wärme GmbH provides electricity and heat to its customers.
- Operates the largest district heating network in Western Europe with over 2,000 kilometers.
- Supplies heat to approximately one-third of Berlin's households.
- Covers the entire district heating value chain with around 2,400 employees.
- Committed to phasing out coal by 2030 and achieving climate-neutral heat generation by 2045.
- Focuses on increasing the share of renewable energies and unavoidable waste heat in its district heating system.
- Undergoing significant transformation of sites and facilities to achieve climate goals.
Equal Opportunity
- Applications from individuals of all ages, gender identities, sexual orientations, and ethnic-cultural backgrounds are welcome.
- People with severe disabilities are given special consideration if they have equal qualifications.
- Pre-employment screening is part of the recruitment process.