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About the Role

The Senior Executive Assistant will provide high-level administrative and strategic support to ensure the executive(s) can operate at maximum effectiveness. This individual will anticipate needs, manage complex priorities, and act as a trusted partner in facilitating smooth communication, decision-making, and execution across the organization.

Responsibilities

Anticipate the leader’s needs and act proactively to address them, including preparing meeting materials, briefing documents, and agenda items in advance.
Monitor deadlines and follow up on action items, ensuring timely completion of tasks and facilitating effective decision-making.
Availability to be reached in and outside of regular working hours as needed.
Support the design and execution of the department All Hands meeting.
Proactively manage the leader’s calendars, including interview scheduling, prioritizing appointments, and coordinating all internal and external meetings.
Work closely with the leaders to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
Act as a "barometer," having a sense for the issues taking place in the environment and keeping leaders updated.
Anticipate the leader's needs in advance of meetings, conferences, etc. and proactively identify ways to meet those needs.
Optimize the leader's schedule to create more time for strategic initiatives by efficiently managing conflicting priorities and minimizing time conflicts.
Act as a liaison between the leaders and internal/external stakeholders, handling correspondence, emails, and phone calls with professionalism and confidentiality.
Provide a bridge for smooth communication between the leaders and internal departments; demonstrating leadership to maintain credibility, trust, and support with senior management staff.
Draft, proofread, and edit various business documents, including memos, reports, presentations, and emails, ensuring accuracy and clarity.
Arrange complex travel itineraries, including flights, accommodations, ground transportation, and visas, considering the leader's preferences and optimizing travel efficiency.
Coordinate logistics for meetings, conferences, and events, both onsite and offsite, ensuring smooth execution and providing necessary support.
Organize and maintain confidential and sensitive information, documents, and files, ensuring easy accessibility and efficient retrieval.
Display discretion in handling highly confidential information on behalf of the leaders.
Conduct research, gather data, and prepare reports and presentations to support the leader's decision-making process.
Manage weekly expense reporting and reimbursement for your leader(s).
Perform delegated tasks for your leaders, such as maintaining their appointment calendar and handling day-to-day errands.
Anticipate your leader’s personal needs while adeptly addressing unexpected situations.
Use AI to draft routine internal documents, communications, and summaries as part of daily work, not only when asked.
Use AI to handle higher volume without a proportional increase in time spent.
Complete required AI enablement training and uses the provided templates and frameworks.
Reviews AI output before finalizing and can explain what the tool contributed and where their own judgment was applied.

Requirements

5+ years of previous experience as an Executive Assistant supporting C-level executives or senior management.
Required to work from the NYC office 3 days a week and be able to coordinate with in-person and remote executives and team members.
Exceptional organizational skills with the ability to multitask and prioritize tasks in a fast-paced environment.
Practices discretion and confidentiality when handling sensitive information.
Proactive mindset and the ability to act with a sense of urgency, anticipating needs and taking proactive measures to support executives.
Strong calendar management skills, adept at optimizing schedules and creating more bandwidth for strategic activities.
Excellent written and verbal communication skills, with the ability to interact professionally and confidently with stakeholders at all levels.
Proficiency and agility in computer skills, including Google suite (Docs, Sheets, Slides, Forms), database management, and online collaboration tools.
Strong attention to detail and accuracy, particularly in managing confidential information and preparing business documents.
Ability to maintain composure and work effectively under pressure, handling high-stakes situations with professionalism.
Flexibility and adaptability to changing priorities and demands, readily adjusting schedules and tasks as needed.

Skills

AI tools
Google suite (Docs, Sheets, Slides, Forms)
Database management
Online collaboration tools

Location

New York City area
Tri-state area

Work Type

Full-time
In-person
Hybrid

Experience Level

Senior

Benefits

Health, Dental, Vision benefits start on your first day
Access to One Medical accounts
HSA and FSA plans available, with Spring contributing up to $1K for HSAs
Employer sponsored 401(k) match of up to 2%
Yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
Competitive paid time off policies including vacation, sick leave and company holidays
Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents (at 6 months tenure)
Access to Noom, a weight management program
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Access to Wellhub for fitness, mindfulness, nutrition, and sleep
Access to BrightHorizons for sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year
$200 per year donation matching

About the Company

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health.
We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care.
With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
As an AI-native company, we believe technology should expand the reach, quality, and humanity of care.
Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Equal Opportunity

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements.
Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans.
If you have a disability or special need that requires accommodation, please let us know.