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About the Role
Support the Relationship Manager in driving business growth, deepening client relationships, and maintaining a high-quality portfolio. The role focuses on identifying sales opportunities, improving customer profitability, managing risks, and delivering excellent customer outcomes while collaborating closely with product specialists and stakeholders.
Responsibilities
- Support Relationship Managers in managing and growing a portfolio of business customers.
- Identify new business opportunities and assist in acquiring new clients.
- Conduct customer analysis to uncover cross-sell and upsell opportunities across banking products and services.
- Work closely with product specialists to deliver tailored financial solutions to clients.
- Review customer portfolios, monitor account performance, and ensure compliance with credit and risk policies.
- Prepare credit applications, customer reviews, reports, and documentation.
- Build and maintain strong relationships with clients through regular engagement and service support.
- Collaborate with internal stakeholders to resolve customer queries and deliver a seamless customer experience.
Requirements
- Strong relationship management and customer engagement skills.
- Ability to identify business development and sales opportunities.
- Knowledge of business banking products, credit processes, and risk management principles.
- Strong analytical and problem-solving capabilities with attention to detail.
- Excellent communication and stakeholder management skills.
- Ability to work collaboratively with relationship managers, product partners, and support teams.
- Strong organizational skills with the ability to manage multiple priorities effectively.
Location
- Level 9 / 242 Pitt Street Sydney NSW 2000
Work Type
- Permanent
- Full time
- 40 Hours
Experience Level
- Assistant Manager
About the Company
- StandardAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.