Assistant Store Manager - Parramatta NSW at Contour Education | AU | Rezi

Assistant Store Manager - Parramatta NSW at Contour Education

Assistant Store Manager - Parramatta NSW

Contour Education · AU

1 weeks ago

Assistant Store Manager - Parramatta NSW

Contour Education · AU

9 days ago
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About the Role

Contour is seeking a dedicated individual to lead campus operations during shifts, ensuring a high standard of service and student safety. This role offers a clear growth path into a Campus Leader position, providing ownership and mentorship opportunities within a rapidly growing educational organization.

Responsibilities

  • Lead shifts end-to-end, managing the team, floor operations, and daily pace.
  • Conduct safety checks and address immediate concerns, escalating when necessary.
  • Serve as the primary point of contact for CECs, reinforcing coaching.
  • Manage student and parent experience, including walk-ins, trials, and reschedules.
  • Resolve in-shift class and roster issues promptly.
  • Ensure classes have necessary materials prepared.
  • Maintain campus cleanliness, organization, and readiness for classes.

Requirements

  • Experience in a customer-facing role (education, retail, hospitality, or similar).
  • Previous experience as a shift lead, supervisor, or senior team member.
  • Ability to remain calm and exercise good judgment in stressful situations.
  • Clear and warm communication skills with diverse stakeholders.
  • Attention to detail, noticing issues before they impact operations.
  • Comfort in resolving roster and room problems on the spot.
  • Confidence in supporting and directing a team.
  • Availability for weeknights and weekends.
  • A current Working with Children Check or willingness to obtain one.
  • Genuine care for students and families.
  • Ambition to advance into a Campus Leader role.

Skills

  • Shift leadership
  • Student safety management
  • Customer service
  • Team support and direction
  • Problem-solving
  • Communication

Location

  • Australia

Work Type

  • Full-time

Experience Level

  • Shift Lead
  • Supervisor
  • Senior Team Member

Education Level

  • Working with Children Check

Salary/Compensations

  • $75,000 + super

Benefits

  • Growth opportunities into Campus Leader role
  • Ownership of shifts
  • Mentorship from Campus Leader
  • Extra leave
  • EAP access
  • Lifestyle perks

About the Company

  • Contour was founded in 2020 by students to address inconsistencies in educational quality.
  • Serves over 15,000 students across 10 campuses in Australia.
  • Ranked #8 on the AFR Fast 100 in 2025.
  • Has helped students achieve high ATARs, gain entry into medical/dental schools, and selective/scholarship schools.
  • Comprises three brands: Contour Education, Contour MedPrep, and Contour TestPrep.
  • Operates with a 'by students, for students' philosophy.
  • Grown to over 500 team members since its founding.