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About the Role
Support the CEO and leadership team by handling day-to-day execution, allowing leadership to focus on customers and growth.
Responsibilities
- Coordinate meetings and travel, including customer, investor, and internal meetings.
- Book travel arrangements.
- Support event planning and execution for conferences, customer dinners, and team events.
- Manage expenses and vendors, including tracking receipts and coordinating with vendors.
- Coordinate onboarding logistics for new hires.
- Assist with operational and administrative tasks to maintain company systems and policies.
- Support legal and compliance efforts, including managing contracts and agreements.
- Assist with billing, payables, bookkeeping, and insurance.
- Utilize AI to automate repetitive administrative tasks.
- Support cross-functional projects and fill gaps as needed.
Requirements
- A degree from a strong school.
- Highly organized, fast, and reliable.
- Ability to close loops the same day.
- Discreet with sensitive information.
- Strong, clear writing skills.
- Proactive and able to anticipate needs.
- Comfortable with tools and AI.
- Experience supporting a CEO or executive team at a startup, VC firm, or bank (preferred).
Skills
- AI
- Bookkeeping
- Customer Service
- Event Planning
- Expense Management
- Vendor Management
- Onboarding
- Legal Support
- Compliance
- Billing
- Payables
- Writing
- Organization
- Time Management
Location
- San Francisco
- Remote
Work Type
- In-person
- Remote
Experience Level
- Executive Assistant
Education Level
- Bachelor's degree
Salary/Compensations
- $80K–$130K total compensation (cash, equity, bonus)
Benefits
- Lunch provided
- Health insurance: medical, dental, and vision
About the Company
- Lance (YC W26) builds autonomous AI agents that run hotel operations end to end.
- Agents answer guest calls and messages and coordinate front desk, housekeeping, and maintenance across hotel systems.
- Works with leading hotel groups across brands like Marriott, Hilton, and Hyatt.
- Has grown from $0 to $2M+ ARR and is live at 50+ properties in the U.S.
- Agents execute, they don't just assist.