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About the Role
Knight Frank is seeking an experienced Payroll Manager to oversee the end-to-end UK payroll for over 3000 employees across 7 pay groups. This role ensures accurate, compliant, and timely payroll delivery, drives process standardization, and optimizes payroll operations through technology platforms like SAP and Workday. The manager will lead the payroll function, manage stakeholder relationships, and enhance the employee experience.
Responsibilities
- Full responsibility for the UK monthly payroll, ensuring timely and correct payment for over 3000 employees within 7 pay groups and system compliance.
- Perform monthly payroll processing and full reconciliation, including reviewing error reports, net pay variances, staff numbers, and gross-to-net reconciliations.
- Create BACS files for review with the UK group Controller.
- Regularly review and improve payroll processing and validation to minimize manual intervention.
- Conduct monthly Real Time Information reconciliation and submit returns to HM Revenue & Customs.
- Oversee and reconcile all payments and deductions, including statutory tax liabilities.
- Manage the monthly auto-enrollment process, covering enrollment, opt-ins, opt-outs, ceasing active membership, and re-enrollment.
- Collaborate with in-house IT and external SAP consultants to ensure process and reporting compliance, logging and resolving system issues.
- Manage key events such as participation/bonus payments and pay/remuneration reviews.
- Collaborate with business stakeholders to ensure policies and procedures are effective and act as an escalation point for complex issues.
- Partner with HR Operations to resolve payroll-related queries.
- Act as the business lead for payroll, ensuring effective utilization of SAP and Workday platforms.
- Drive continuous improvement initiatives to enhance payroll accuracy, efficiency, automation, and reporting.
- Partner with HR and IT teams to maintain robust employee data management and governance practices.
- Identify opportunities to automate manual processes and improve the employee experience.
- Ensure full compliance with payroll legislation, tax regulations, pension requirements, employment law, and internal policies.
- Maintain strong payroll controls and governance frameworks.
- Lead internal and external audit activities related to payroll processes and controls.
- Manage payroll-related risks and implement corrective actions.
- Partner with senior leaders across Finance, HR, Reward, IT, and Operations.
- Provide expert advice on payroll legislation, systems, and best practices.
- Deliver high-quality payroll reporting, workforce analytics, and management information.
- Manage relationships with external payroll providers, software vendors, pension administrators, and regulatory bodies.
- Lead a team of five payroll specialists.
- Provide payroll training and development across all levels.
- Hold weekly meetings to track key tasks, meet deadlines, resolve process issues, and plan monthly activities.
Requirements
- Significant payroll leadership experience in a medium-to-large corporate environment.
- Proven experience managing end-to-end payroll operations in a complex, multi-stakeholder environment.
- Strong practical experience with SAP Payroll and HR Workday, or equivalent enterprise HR and payroll systems.
- Demonstrated experience leading payroll transformation, process improvement, or systems implementation projects.
- Strong understanding of payroll legislation, taxation, pensions, benefits administration, and compliance requirements.
- Experience managing and developing high-performing teams.
- Strong payroll transformation experience, including leading or supporting payroll system implementations, upgrades, and process improvement initiatives.
- Excellent stakeholder management and communication skills, with the ability to influence at senior leadership level.
- A current professional payroll qualification (CIPP) or equivalent.
- Any additional finance/HR or business qualification is desirable.
Skills
- SAP Payroll
- Workday
- Payroll legislation
- Taxation
- Pensions
- Benefits administration
- Compliance
- Stakeholder management
- Communication
- Team leadership
- Process improvement
- Systems implementation
Location
- London, UK
Work Type
- Full-time
Experience Level
- Manager
Education Level
- CIPP or equivalent professional payroll qualification
Salary/Compensations
- Competitive salary
About the Company
- Founded in 1896, Knight Frank is a leading independent real estate consultancy headquartered in London, UK, with a global network spanning over 50 markets.
- The company operates with integrity and care, providing personalized advice across all property areas and focusing on client centricity.
- Knight Frank is committed to fostering an inclusive and diverse workplace, empowering individuals and encouraging innovation.
- With over 125 years of experience, Knight Frank operates at the top of the property industry, influencing communities and shaping skylines.
- The company has launched a new Group Vision and Strategy focused on People, Clients, and the Future.