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About the Role
The Night Heart of House Specialist plays a critical role in maintaining the cleanliness, sanitation, and operational readiness of the hotel's kitchen and stewarding areas during overnight operations. This role ensures all cleaning, dishwashing, food safety, and hygiene standards are consistently maintained while supporting the culinary team and contributing to an exceptional guest experience.
Responsibilities
- Perform overnight stewarding and heart of house operations, including routine and deep cleaning activities.
- Operate and maintain dishwashing equipment, pot-washing stations, handwashing stations, and waste management equipment.
- Ensure kitchen areas, equipment, storage rooms, loading docks, and back-of-house areas remain clean, sanitised, and organised.
- Support chefs and kitchen teams by providing required equipment, supplies, and operational assistance.
- Assist with banquet preparation, plate-ups, buffets, and food service support activities.
- Monitor and maintain appropriate chemical levels, water temperatures, and cleaning documentation for dishwashing operations.
- Conduct stock takes and maintain par levels of china, cutlery, glassware, and stewarding supplies.
- Ensure compliance with food safety, health, sanitation, and pest control standards.
- Support quality assurance initiatives and assist with internal and external brand audits.
- Collaborate with colleagues across departments to maintain efficient operations and exceptional service delivery.
Requirements
- High school diploma or equivalent qualification.
- Minimum of 1 year of experience in stewarding, kitchen operations, hospitality, or a related environment.
- Strong understanding of cleaning procedures, sanitation standards, and food safety requirements.
- Ability to work independently during overnight shifts with minimal supervision.
- Excellent teamwork and communication skills.
- Strong attention to detail, organisation, and time management abilities.
- Commitment to workplace safety and adherence to operational procedures.
- Physical ability to lift, carry, push, and move equipment and supplies safely.
- A positive attitude with the flexibility to adapt to changing business needs.
- Passion for maintaining high standards of cleanliness, quality, and operational excellence.
Location
- London
Work Type
- Overnight shifts
Experience Level
- Minimum of 1 year of experience
Education Level
- High school diploma or equivalent qualification
Benefits
- Explore by Marriott Bonvoy™ benefits including special room rates and discounts on food and beverage.
- Paid leave for vacations, sick time, and holidays.
- Access to wellbeing activities and resources through the global TakeCare platform.
- Opportunities for career growth and development within Marriott International.
- Access to world-class learning, training, and development programmes.
- A supportive and inclusive working environment.
- Recognition programmes that celebrate individual and team achievements.
- Associate travel and accommodation benefits where applicable.
- Competitive compensation and benefits package.
About the Company
- Marriott Hotels believes its legacy is built by the people who bring it to life every day.
- Marriott offers more than a job; it is an opportunity to do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
- JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.
- JW Marriott hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
- JW Marriott creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
Equal Opportunity
- Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.