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About the Role
As a Visual Merchandiser, you will play a crucial role in enhancing the customer's shopping experience in-store. You will leverage your excellent aesthetic sense and strong business acumen to embody the brand's vision, maximize the appeal of collections, captivate customers, and create displays that contribute to achieving business objectives. Your visual expressions will not only elevate the store's appeal but also stimulate purchasing intent and drive sales growth.
Responsibilities
- Provide expert styling proposals, extensive product knowledge, and create attractive displays to offer customers a memorable and special shopping experience.
- Analyze sales data and customer insights to plan and execute store visual strategies, leading to sales improvement.
- Plan and implement captivating and appealing window displays that reflect seasonal trends and brand identity.
- Inspire customers with new fashion ideas and stimulate purchasing intent through mannequin styling and coordination.
- Execute merchandising in accordance with brand and company guidelines, creating a consistent, attractive, and sales-conducive store environment.
- Support daily store operations and contribute to a smooth and comfortable customer shopping experience.
- Maintain high visual merchandising standards and improve the overall visual level of the store through training and coaching team members.
- Embody the brand's world through all visual expressions as a brand ambassador, creating a memorable in-store experience for customers.
Requirements
- Minimum of 1 year of practical experience in in-store visual merchandising (VM) in fashion retail (required).
- Understanding of how to enhance the in-store customer experience through visual storytelling and high-quality customer service.
- Ability to contribute to sales growth through the execution of window displays, mannequin styling, and store layout according to brand VM guidelines.
- Proficiency in the latest fashion trends, silhouettes, and seasonal styling, with a passion for expressing them in attractive visual displays.
- Experience in making visual merchandising decisions using KPIs, sales data, and customer feedback to improve store performance.
- Interest in interacting with people, possessing clear and smooth communication skills, and actively listening to others' opinions and needs.
- Flexibility and adaptability to changing priorities and customer needs.
- A continuous learning mindset, actively seeking new opportunities for personal growth and professional development.
- Flexibility to work shifts including weekday evenings, weekends, and holidays.
Skills
- Visual Merchandising
- Styling
- Sales Analysis
- Customer Service
- Trend Analysis
- Communication
- Adaptability
- Team Training
Location
- In-store
Work Type
- Full-time
- Shift work
Experience Level
- 1+ year of experience
Benefits
- 25% employee discount on all H&M Group brands (in-store and online)
- H&M Incentive Program (HIP)
- Transportation allowance (up to company limits)
- Uniform allowance (twice a year)
- Paid time off
- Volunteer benefits
- Store incentives
About the Company
- H&M Group is committed to fostering inclusion and diversity, creating an environment where everyone can work fairly.
- We believe that a diverse team, with people from various backgrounds, experiences, and values, builds a stronger team.
- Diversity sparks new ideas and creative thinking, leading to better problem-solving and deeper connections with colleagues and customers worldwide.
- H&M Group values diversity at all stages of the recruitment process.
- We aim to grow with talent that reflects the diverse values of the communities in which we operate.