Bilingual Case Manager (Manhattanville Resource Center)
GODDARD RIVERSIDE COMMUNITY CENTER · NY, US
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About the Role
Goddard Riverside's Manhattanville (MNVL) Resource Center is a social service hub serving residents of the MNVL NYCHA development. The center assists low-income individuals and families in accessing entitlements, benefits, and resources, offering services like benefits screening, financial counseling, and referrals.
Responsibilities
- Conduct benefit screenings for low-income individuals and families.
- Assist clients in applying for benefits from local, state, and federal agencies.
- Interview clients to assess social service needs and make appropriate referrals.
- Serve as an advocate and liaison between clients and community organizations/government agencies.
- Assist clients with housing applications and refer them to relevant agencies.
- Help clients maintain housing through assistance programs and eviction prevention.
- Maintain detailed case notes and track service outcomes.
- Collect and input data for reports.
- Collaborate on outreach efforts to engage tenants.
- Support coordination of on and off-site activities, visits, and workshops.
- Assist in organizing events and capacity-building activities.
- Represent the MNVL Resource Center at community events and meetings.
- Attend staff meetings, case conferences, and training programs.
- Participate in program evaluation and improvement.
- Work collaboratively as a team member in a flexible environment.
- Assist in maintaining program office space and assisting clients.
- Collaborate on marketing efforts to engage tenants.
Requirements
- High school diploma required.
- Bilingual English/Spanish required.
- Experience working with low-income populations.
- Knowledge of government benefits.
- Ability to multi-task and work in a fast-paced environment.
- Strong communication skills.
- Team player.
- Proficient in Microsoft Office programs (Outlook, Word, Excel).
- Able to use or learn electronic databases (e.g., Single Stop).
- Occasional lifting of up to 30lbs.
- Frequent walking and standing.
Skills
- Microsoft Office
- Outlook
- Word
- Excel
- Electronic databases
- Communication
- Teamwork
- Multi-tasking
Location
- Manhattanville Resource Center - New York, NY
Work Type
- On-site
- Occasional evening/weekend hours may be required
Experience Level
- Based on candidate's number of years experience in the exact or comparable position
Education Level
- High school diploma
Salary/Compensations
- $41000.00 - $45000.00Salary/year
About the Company
- Goddard Riverside's Manhattanville (MNVL) Resource Center is a social service hub located in West Harlem in the MNVL NYCHA development, and which exclusively serves its residents.
- Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
Equal Opportunity
- We are committed to building an inclusive workplace community grounded in respect for differences.
- We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
- Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.