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About the Role
We are seeking a highly organized and execution-oriented professional to join our Executive Operations Team. This dynamic role requires swift decision making, the ability to navigate complex stakeholder relationships, and a hunger to build as Factory scales rapidly. As an early member of the ExecOps team, you will help define operational excellence and become a deeply embedded partner with your respective teams. This role will initially provide dedicated support to the COO and may expand to support an additional executive.
Responsibilities
- Act as a strategic force multiplier for the leadership team, building deep business context and applying sound judgment to keep priorities moving.
- Approach problems with an ownership mindset, coming with a recommendation and seeking alignment rather than answers when issues arise.
- Stand up and continuously improve new processes as Factory scales, raising the bar on how the company operates day to day.
- Build strong cross-functional relationships, staying informed on what's happening on the ground and serving as a trusted point of contact for peers and leaders.
- Operate as a gate opener rather than a gatekeeper, ensuring teams know they can come to you and leaders stay accessible rather than walled off.
- Own end-to-end interactions with candidates, customers, investors, and board members, ensuring communications are prompt and polished.
- Plan and coordinate logistics for high-stakes meetings, trips, and events, ensuring they are well-prepared and run smoothly.
- Own the core operational competencies for each of your leaders including calendars, travel, meeting prep, expenses, and logistics.
Requirements
- Extremely organized and accountable; skilled at managing multiple competing priorities.
- Proactive; you identify gaps, conflicts, and risks before they become issues.
- Highly responsive; comfortable with regular text communication and quick decision-making.
- Detail-oriented with exceptional accuracy and follow-through.
- A confident communicator who represents leadership with professionalism and discretion.
- Comfortable with ambiguity, autonomy, and scaling systems in a startup environment.
- Tech-savvy with proficiency in Slack, Notion, CRM systems (e.g., Salesforce), Ramp, and other productivity tools.
- Prior experience supporting C-level executives or founders.
- Startup, tech, or AI industry exposure.
- Experience at Series B, Series C, or growth-stage companies.
Skills
- Slack
- Notion
- CRM systems
- Salesforce
- Ramp
- Communication
- Organization
- Accountability
- Proactiveness
- Responsiveness
- Detail-orientation
- Professionalism
- Discretion
- Ambiguity tolerance
- Autonomy
- System scaling
About the Company
- Our mission is to create a world where software builds and improves itself.
- We build the platform for self-improving software development, helping the world's largest enterprise engineering teams turn their organizations into autonomous software factories.
- Customers including Nvidia, Blackstone, Royal Bank of Canada (RBC), Palo Alto Networks, Adobe, and T-Mobile run Factory to ship code, review PRs, run tests, and deploy continuously - getting smarter with every cycle.
- In 2026, we raised $200M at a $5B valuation, bringing our total funding to over $400M.
- We are backed by world-class investors and operators including Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi (CEO of Databricks), and Frank Slootman (Former CEO of Snowflake).