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About the Role

Roche fosters a culture of personal expression, open dialogue, and genuine connections, valuing and respecting individuals for who they are to help prevent, stop, and cure diseases and ensure universal healthcare access.

Responsibilities

Manage and improve product distribution networks to meet safety, reliability, and quality standards by overseeing daily operations with external 3PL partners.
Ensure regulatory compliance with pharmaceutical and medical device laws (e.g., PMD Act, QMS) and contribute to supply chain stability through supply/logistics planning based on shared demand data, KPI performance management, and operational improvements.
Oversee the creation and revision management of labeling and package inserts for medical devices and in-vitro diagnostics used by 3PLs.
Lead process standardization, SOP creation, and efficiency improvements using generative AI and digital tools to reduce reliance on individuals.
Manage 3PL relationships and performance, including daily communication, support for distribution operations adhering to temperature control and quality standards (QMS).
Monitor and manage KPIs such as shipment accuracy, delivery lead time, temperature logs, and costs.
Ensure proper operations based on understanding contract terms, freight charges, and warehousing fees.
Develop domestic supply and shipment/inventory management plans based on demand data.
Manage product expiration dates, lot control, and capacity adjustments to prevent stockouts and maintain optimal inventory levels.
Manage versions of legally required labeling and packaging for medical devices and in-vitro diagnostics, and standardize operational processes.
Visualize accurate version management processes in collaboration with internal stakeholders, organize workflows, and create Standard Operating Procedures (SOPs) for standardization and operational structure.
Promote efficiency and automation in tasks like label version creation, verification, data aggregation, and SOP/manual creation using generative AI, RPA/VBA, and other digital tools.
Identify and propose improvements for warehouse operations and distribution processes.
Troubleshoot and implement CAPA (Corrective and Preventive Actions) in collaboration with QA/RA and 3PL for issues like delivery delays, damage, or temperature deviations.

Requirements

Minimum 3 years of practical experience in logistics management, SCM, or warehouse management (including WMS operation), regardless of industry.
Experience in visualizing, standardizing, and structuring processes that are currently reliant on individuals (e.g., SOP creation, workflow reconstruction), or experience leading such projects.
Solid knowledge of supply chain operations, warehouse management, and temperature-controlled logistics.
Experience in monitoring and supporting the performance of 3PL vendors.
Skills in planning and numerically managing supply/delivery plans based on demand data.
Business-level English proficiency for communication with global and regional teams, and for reading/writing English documents.
Experience in improving and optimizing business processes using generative AI and various IT tools.
Practical knowledge of pharmaceutical labeling and Japanese labeling for medical devices/in-vitro diagnostics, and manufacturing/quality control for marketing approval holders.
Basic knowledge of PMD Act, QMS Ordinance, GVP Ordinance, cold chain/frozen storage management.
Experience in 3PL selection, SLA negotiation, warehouse relocation, new site setup, or WMS implementation projects.
Data analysis experience using SAP and BI tools.

Skills

Logistics Management
Supply Chain Management (SCM)
Warehouse Management (WMS)
Process Standardization
SOP Creation
Generative AI
Digital Tools
3PL Vendor Management
KPI Monitoring
Supply Chain Planning
Label Management
RPA
VBA
Troubleshooting
CAPA
Business Acumen
Interpersonal Skills
Leadership
Vendor Relationship Building
Cross-functional Collaboration
Process Improvement
Self-Management
Prioritization
English Proficiency

Location

Shinagawa Seasons Terrace, 1-2-70 Konan, Minato-ku, Tokyo 108-0075 (Head Office)
Remote work up to 8 times per month

Work Type

Full-time
Permanent employment
Hybrid

Experience Level

3+ years of experience in logistics, SCM, or warehouse management
Experience leading projects for process standardization

Salary/Compensations

Base salary: ¥420,000/month and up
Fixed overtime allowance: ¥70,000/month and up (for 20 hours of overtime)
Housing allowance: ¥28,000/month and up

Benefits

Annual bonus (March)
Annual salary increase (April)
Housing allowance
Overtime allowance
Holiday work allowance
Late-night work allowance
Commuting allowance
Separate dwelling allowance
Health insurance
Employees Pension Insurance
Employment insurance
Workers' accident compensation insurance
Annual paid leave (additional company-provided days)
Special leave (marriage, spouse childbirth, bereavement, My Special Day, summer vacation, transfer, disaster relief, refresh leave, etc.)

About the Company

A healthier future drives us to innovate. Together, more than 100,000 employees across the globe are dedicated to advancing science, ensuring everyone has access to healthcare today and for generations to come.
Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products.
We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.

Equal Opportunity

Roche is an Equal Opportunity Employer.