Remote Customer Service – TRAVEL ADVISOR at Hallford Travels | Kingston, NY, US | Rezi

Remote Customer Service – TRAVEL ADVISOR at Hallford Travels

Remote Customer Service – TRAVEL ADVISOR

Hallford Travels · Kingston, NY, US

1 weeks ago

Remote Customer Service – TRAVEL ADVISOR

Hallford Travels · Kingston, NY, US

9 days ago
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About the Role

Assist clients with vacation planning, coordinate travel arrangements, and provide support throughout the booking process in a remote environment.

Responsibilities

  • Provide excellent customer service to clients planning vacations
  • Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations
  • Respond to client questions and provide helpful travel-related information
  • Communicate with travel suppliers to confirm reservations and booking details
  • Maintain accurate records of client communications and travel arrangements
  • Stay informed on travel promotions, supplier updates, and destination information
  • Provide assistance to clients before and after travel when needed

Requirements

  • Strong customer service skills
  • Strong communication skills
  • Ability to work independently
  • Comfortable using email
  • Comfortable using online platforms
  • Basic computer skills
  • Organized with attention to detail
  • Positive attitude
  • Professional communication style
  • Previous experience in customer service or travel is helpful but not required

Skills

  • Customer service
  • Communication
  • Independent work
  • Email usage
  • Online platform usage
  • Basic computer skills
  • Organization
  • Attention to detail
  • Positive attitude
  • Professional communication

Location

  • Remote

Work Type

  • Remote
  • Full-time

Experience Level

  • Entry Level

Benefits

  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available