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About the Role
Assist clients with vacation planning, coordinate travel arrangements, and provide support throughout the booking process in a remote environment.
Responsibilities
- Provide excellent customer service to clients planning vacations
- Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations
- Respond to client questions and provide helpful travel-related information
- Communicate with travel suppliers to confirm reservations and booking details
- Maintain accurate records of client communications and travel arrangements
- Stay informed on travel promotions, supplier updates, and destination information
- Provide assistance to clients before and after travel when needed
Requirements
- Strong customer service skills
- Strong communication skills
- Ability to work independently
- Comfortable using email
- Comfortable using online platforms
- Basic computer skills
- Organized with attention to detail
- Positive attitude
- Professional communication style
- Previous experience in customer service or travel is helpful but not required
Skills
- Customer service
- Communication
- Independent work
- Email usage
- Online platform usage
- Basic computer skills
- Organization
- Attention to detail
- Positive attitude
- Professional communication
Location
- Remote
Work Type
- Remote
- Full-time
Experience Level
- Entry Level
Benefits
- Remote work opportunity
- Flexible scheduling options
- Access to travel industry training and resources
- Ongoing support from an experienced travel team
- Travel industry perks and supplier discounts when available