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About the Role
The Senior Manager, Medical Administration runs the operational backbone of the league's medical program, owning systems, records, protocols, and vendor relationships to support club medical staff. This role is the day-to-day link between the league office, club medical staff, and outside providers, requiring strict confidentiality and sound judgment with protected health information.
Responsibilities
- Administer the league-wide electronic medical record (EMR) and athlete management system, including user access, data standards, and club onboarding/training.
- Lead injury and illness surveillance reporting, ensuring timely data submission and producing regular reports for leadership.
- Maintain HIPAA-compliant handling of protected health information, including records requests, transfers, and retention.
- Monitor and administer medical provisions of the CBA, including physicals, second-opinion requests, return-to-play documentation, and medical grievance support.
- Coordinate league health and safety protocols and track club compliance.
- Assist the league office with the NWSL Players Association on joint medical matters.
- Manage player injury claims with the league's insurance broker and workers' compensation carriers.
- Coordinate medical leaves of absence, accommodations, and disability documentation with HR.
- Reconcile medical billing issues and serve as an escalation point.
- Manage medical vendors and provider networks, including contracts, renewals, and performance.
- Work closely with NWSL Game Operations on weather situations.
- Manage the Medical Observers (MO's) program for the Medical Sideline Review (MSR).
- Support anti-doping program logistics and therapeutic use exemption workflows.
- Plan the annual medical staff meeting and ongoing education for club physicians and athletic trainers.
- Build and track the medical administration budget.
- Write and maintain standard operating procedures for medical administration processes.
Requirements
- Bachelor's degree in health administration, sports medicine, athletic training, public health or a related field.
- 7+ years in medical, clinical or health administration, with at least 3 in professional or collegiate sports, a health system or a sports medicine practice.
- Hands-on experience administering an EMR or athlete management system (e.g., Smartabase, Kitman Labs, Teamworks AMS).
- Working knowledge of HIPAA, workers' compensation and medical insurance claims.
- Proven ability to manage multiple stakeholders and keep complex, deadline-driven processes on track.
- Exceptional discretion with confidential health information.
- Master's degree (MHA, MPH, MBA) or credential such as ATC, RN or CPC.
- Experience administering a collective bargaining agreement or working with a players association.
- Familiarity with injury surveillance methods and sports medicine data analysis.
- Multi-state workers' compensation experience.
Skills
- HIPAA
- Workers' compensation
- Medical insurance claims
- EMR administration
- Athlete management system administration
- Injury surveillance
- Sports medicine data analysis
Location
- Remote
- In-office
Work Type
- Hybrid
Experience Level
- Senior
Education Level
- Bachelor's degree
- Master's degree
Salary/Compensations
- $105,000 - $120,000
Benefits
- Unlimited Paid Time Off (PTO)
- Sick days
- End-of-year office closure
- Medical benefits
- Dental benefits
- Vision benefits
- Mental Health benefits
- 401k with employer match
- Safe harbor contributions
- Commuter Benefits
- Short-Term Disability
- Long-Term Disability
- Life Insurance
- Gym On-Site
- Voluntary Pet Insurance
About the Company
- The NWSL is committed to an incredible, inclusive, and diversity-focused culture.
Equal Opportunity
- The NWSL is proud to be an Equal Opportunity Employer.
- We celebrate diversity and are deeply committed to creating an inclusive and equitable environment for all employees.
- All employment decisions—including recruitment, hiring, placement, promotion, compensation, and termination—are made without regard to race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or any other basis protected by applicable law.
- If you need assistance or an accommodation during the application process due to a disability, you may contact us at careers@nwslsoccer.com.