Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Operations and Maintenance Analyst role.
Rezi rewrites your resume against Radial Power Operations LLC's job description. Free.
Tailor your resume to this Operations and Maintenance Analyst role.
Rezi rewrites your resume against Radial Power Operations LLC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Operations and Maintenance Analyst posting at Radial Power Operations LLC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Operations and Maintenance Analyst posting at Radial Power Operations LLC — free, in seconds.
About the Role
The Operations and Maintenance Analyst keeps the day-to-day work of the O&M function moving by logging system issues, issuing and tracking work orders, reviewing invoices, supporting claims, maintaining records, and producing performance reports.
Responsibilities
- Receive, log, and prioritize service requests from internal teams, vendors, and site hosts.
- Review monitoring and inverter platforms daily to identify systems that are offline, underperforming, or not communicating, and log each issue as a case.
- Perform first-level remote troubleshooting and work with manufacturer support to resolve equipment failures.
- Create and issue work orders to O&M vendors with a clear scope, site details, priority, and required completion date.
- Track every open work order, follow up with vendors on status, and escalate delays to the Senior Manager.
- Verify completion before close-out: collect service reports and photos, and confirm the system is back to expected production.
- Maintain the preventive maintenance calendar, schedule preventive maintenance with vendors, and confirm reports are received and filed.
- Review vendor invoices against work orders, contract rates, and completion documentation, flag discrepancies, and route invoices for approval.
- Track O&M spend by site and vendor to support budget tracking.
- Support insurance claims for major events by compiling photos, damage documentation, repair estimates, and invoices, and tracking claim status.
- Open and track warranty claims and RMAs with manufacturers, including replacement part shipments.
- Maintain the spare parts inventory log.
- Maintain accurate records in Salesforce and monitoring platforms: sites, equipment, serial numbers, warranties, contracts, vendor contacts, cases, and work orders.
- Make sure equipment labels in monitoring portals match field designations.
- Organize and maintain the O&M document library, including as-builts, O&M manuals, preventive maintenance reports, and warranty documents.
- Support onboarding of new sites into monitoring and O&M records.
- Prepare routine reports on system performance, availability, service requests, work order aging, preventive maintenance completion, and O&M spend.
- Keep O&M trackers and dashboards current.
Requirements
- Associate’s or bachelor’s degree in business or equivalent work experience.
- 2+ years of experience in operations, service management, or project coordination in solar.
- Experience with monitoring platforms such as AlsoEnergy or SolarEdge.
- Basic knowledge of PV system components.
- Advanced Excel skills, including pivot tables and lookups.
- Highly organized and detail oriented, with the ability to manage many open items at once and follow up until they are closed.
- Clear, professional written and verbal communication with vendors and internal teams.
- Commercial solar or storage O&M experience.
- Experience with monitoring platforms such as AlsoEnergy, SolarEdge, or Enphase.
- Experience managing cases and work orders in Salesforce, and familiarity with NetSuite and Claude.
Skills
- Salesforce
- NetSuite
- Claude
- Excel
- AlsoEnergy
- SolarEdge
- Enphase
- PV system components
Location
- Office based
Work Type
- Primarily office based
- Occasional site visits
Experience Level
- 2+ years of experience
Education Level
- Associate’s degree
- Bachelor’s degree