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About the Role
The Technology Application Development Specialist role is designed to provide focused and effective technical support to HSBC's business entities in Japan. This hybrid role combines Development, Business Analysis, Project Management, and Relationship Management to ensure smooth collaboration between business and Technology, delivering optimal technology solutions that align with business goals.
Responsibilities
- Develop and deliver solutions according to business demands.
- Collaborate with stakeholders to recommend technology solutions that achieve business goals while optimizing time-to-market, cost, and scope.
- Ensure high-quality deliverables.
- Support end-to-end planning and delivery of technology projects within budget and timeline.
- Pro-actively balance scope, schedule, quality, and risks.
- Lead assigned projects, make strategic decisions, and manage stakeholder expectations.
- Operate with limited supervision, demonstrating initiative and the ability to overcome obstacles.
- Deal with uncertainty and changing circumstances, including interdependencies, opportunities, and risks.
- Adopt a flexible approach to work with professionalism and conduct.
- Plan, mobilize, and direct projects of medium to high complexity from inception to closure.
- Ensure deliverables meet business requirements, quality levels, and usability standards.
- Lead end-to-end execution and responsibility for all project aspects, including definition, planning, execution, implementation, governance, control, financial, resource, and change management.
- Communicate effectively with business users and Technology development teams.
- Manage conflicting business requirements and project scope.
- Escalate risks, issues, and dependencies to management.
- Cultivate effective working relationships with business users, vendors, and other Technology teams.
- Ensure Technology solutions meet business requirements.
- Participate in root cause investigations with technical analysis and provide remedies for permanent solutions.
- Prevent recurrence of problems from a Subject Matter Expect (SME) perspective.
- Observe daily operations to identify cost-effective measures.
- Recommend process improvements to reduce workloads or enhance quality.
- Exercise independent initiatives and judgment to overcome obstacles.
- Stay updated on current tools, technologies, and areas including Cybersecurity and Regulations (Data privacy, Consent, Data residency).
Requirements
- University degree in Information Technology/Computer Science/Engineering or equivalent qualifications.
- Minimum 5 years in Financial Services IT support with direct exposure to Global Markets, Investment Banking, Markets Operations or Securities Services environment.
- Experience in System Development of Global Markets middle-office and back-office systems (Trade Confirmation and Allocations, Settlement and Payment, Regulatory Reportings and Ledgers for Fixed Income, Derivatives, Rates, FX or Equities).
- Experience in Development and Business Analysis using AI tools and agents.
- Deep understanding of Order Lifecycle and Market Structure knowledge, including support experience around order flow, routing, execution, clearing, and settlement across asset classes.
- Proven track record of supporting Traders, Portfolio Managers, and Operations teams in a high-pressure, fast-moving live market environment.
- Full Life Cycle of Business Analysis experience from requirements definition, testing, through to implementation within a business-facing Technology environment.
- Tracked record of Project and Programme management experience, including communication, decision-making, problem-solving, lateral thinking, analytical, and interpersonal skills.
- Experience and knowledge on Third Party applications/systems (e.g., ISTAR Core/MX/LC, SmartBridge) and vendor management.
- Excellent understanding of how Technology adds value to the business and end customers.
- Experience in Stakeholder Management and positive, challenging interactions with Senior Executives.
- Experience and knowledge on major system upgrade and modernization (e.g., system migrations from On-premise to Cloud).
- Experience handling JSDA Financial Ledger rules.
- Experience in People Management.
- Experience in Critical (Large scale) Project Management.
Skills
- Fluent in English and Japanese (writing and speaking).
- Experience and knowledge of utilizing AI tools or agents for Development and Business Analysis.
- Experience and knowledge on Computer Languages (Python, VBA, Perl, Java, etc.).
- Experience and knowledge on Database Technology (Sybase, MSSQL, DB2, PostgreSQL, Cloud SQL, Amazon RDS, etc.).
- Experience and knowledge on Platform (Windows, Linux, AS400, GCP, AWS, etc.).
- Experience and knowledge on Technology Tools (Visual Studio, GitHub, Jenkins, GKE, JUnit, SonarQube, Selenium, Terraform, etc.).
- Hands-on support of major industry software (Bloomberg Terminal, LSEG Workspace, Fidessa, I-Star, etc.).
- Project Management skills and qualification (PMP, Prince 2, etc.).
- Hands-on experience and knowledge for Level 1 troubleshooting and remediation during system incident management.
- Hands-on experience and knowledge for Level 2 preventive measure implementation during problem management.
- Excellent team player with a proven track record of positive contribution to Technology strategy and project delivery.
- Experience working with Offshore IT teams.
- Ability to direct and influence people in a matrix-oriented environment.
- Ability to establish good working partnerships.
- Experience and knowledge on data analytics and data mining.
- Experience and knowledge on IBM Technologies (iSeries AS400 middleware and programming languages ILE RPG, CLLE, LE SQL, etc.).
Location
- Japan
Work Type
- Full-time
Experience Level
- Minimum 5 years
Education Level
- University degree in Information Technology/Computer Science/Engineering or equivalent qualifications
About the Company
- HSBC is a global financial institution.