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About the Role

Lead engagement and operational readiness for a major modernisation program at the Reserve Bank of Australia, a pivotal time of transformation.

Responsibilities

Lead the Engagement and Operational Readiness Stream, addressing the human and operational impacts of planned changes and supporting the realisation of program benefits.
Develop and execute integrated change management and operational readiness plans, including readiness maturity assessments and pre- and post-go-live assessments.
Lead and develop a team of change specialists delivering improvements across technology, process and people capabilities while maintaining the Bank’s high standards of security and availability.
Develop and oversee robust, achievable plans across multiple concurrent initiatives with complex interdependencies across the broader portfolio.
Build and manage effective relationships with senior business and technology stakeholders, ensuring alignment, transparency and timely decision-making.
Work collaboratively with peer program managers leading the technology and application migration streams.
Oversee relevant procurement and vendor-management activities to support the delivery of program outcomes, policy compliance and value for money.
Ensure agreed benefits are realised and program deliverables are effectively transitioned into operational management.
Identify and respond to issues, risks and opportunities, supporting the team to achieve agreed program outcomes.
Contribute to the continuous improvement of the Bank’s policies, systems and processes for delivering complex change.

Requirements

Demonstrated program management experience leading change and operational readiness for large-scale technology modernisation and application migration programs.
Proven ability to manage complex delivery environments involving multiple projects, interdependencies and competing priorities.
Substantial stakeholder engagement experience, including working with senior business and technology executives and navigating competing demands and expectations.
Exceptional communication and engagement skills, with the ability to connect people to purpose, outcomes and the broader case for change.
Strong people leadership and facilitation capability, including situational leadership, conflict resolution, empowerment, continuous improvement and increasing transparency.
Experience working with Agile and waterfall delivery methodologies in complex technical environments.
Experience in critical operational sectors such as banking, financial services, utilities or operational government environments.

Skills

Agile
Waterfall
Program Management
Change Management
Operational Readiness
Stakeholder Engagement
Communication
Facilitation
Procurement
Vendor Management

Location

Flexible, hybrid

Work Type

Two-year fixed-term contract
Hybrid

Experience Level

Senior

Education Level

Relevant tertiary qualifications or equivalent industry experience.
Relevant Agile, Scrum or project management certifications, such as CSM, CSPO, PSM II, A-CSM, PMBOK or PRINCE2, would be highly regarded.

Benefits

Development and career opportunities
Collaborative environment
Supports growth
Wellbeing support
Flexibility

About the Company

The Reserve Bank of Australia is undertaking the Core Modernisation Program, a major upgrade of the Bank’s core technology infrastructure.
The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking.
We also issue Australia’s banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.
Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, while delivering quality together and focusing on outcomes by prioritising, testing, learning and refining as we go.
Our people conduct themselves with a high degree of integrity while striving for excellence in the work they perform and the outcomes they achieve.
We encourage intelligent inquiry and treat one another with respect while promoting the public interest through our efforts.

Equal Opportunity

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives.
We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people living with disability and members of the LGBTQ+ community.
We are committed to making the recruitment process fair and equitable for all candidates.