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About the Role
Shape secure, interoperable, and well-governed APIs across REST and event-driven architectures. Balance client experience, engineering practicality, regulatory expectations, and commercial outcomes to deliver integrations faster, more safely, and with less rework. Enable a consistent and reliable implementation experience for clients and developers across channels, products, and markets.
Responsibilities
- Own and drive key capabilities within the API Platform roadmap, covering design guidelines, versioning, error handling, security patterns, event-driven capabilities, documentation, billing, servicing, and testing standards.
- Use customer, engineering, and operational insight to prioritize investment, resolve trade-offs, and deliver measurable improvements.
- Champion developer experience by improving API discoverability, documentation, testing, onboarding, and ongoing servicing.
- Ensure API delivery aligns with the target architecture and the wider Client Connectivity strategy and support consistent adoption of standards and a high-quality customer implementation experience.
- Contribute to roadmap planning for API enablement and platform capabilities.
- Partner with Product, Channel, Lines of Business, and IT teams to deliver customer-centric solutions across the Client Connectivity channel and underlying product domains.
- Drive consistent delivery across external and internal IT-led APIs, supporting a seamless end-to-end experience that’s reliable, secure, scalable, and easy to use.
- Build alignment across teams, regions, and disciplines, ensuring decisions are clear, well-governed, and translated into practical delivery outcomes.
Requirements
- Proven product management experience delivering digital products, platforms, or shared technology capabilities.
- Strong knowledge of API ecosystems, REST, event-driven architectures, developer experience, and platform-based operating models.
- A track record of leading cross-functional delivery across regions, disciplines, and organizational boundaries.
- The ability to translate complex technology, regulatory, and operational considerations into clear, client-centric product outcomes.
- Knowledge of global payments and/or global trade finance solutions, with the ability to translate product requirements into secure, scalable, and client-focused API and connectivity solutions.
- Excellent communication, analytical, and stakeholder management skills, with the confidence to engage audiences from engineers and architects to senior business leaders.
- Strong leadership, organization, decision-making, lateral-thinking, and interpersonal skills.
- A collaborative, client-centric mindset and a commitment to delivering simple, consistent experiences.
- The ability to influence without formal authority, manage competing priorities, and drive alignment across multiple teams and markets.
- A pragmatic approach to balancing customer value, technical feasibility, risk, control requirements, and commercial impact.
Skills
- API ecosystems
- REST
- Event-driven architectures
- Developer experience
- Platform-based operating models
- Global payments
- Global trade finance solutions
- Communication skills
- Analytical skills
- Stakeholder management skills
- Leadership skills
- Organization skills
- Decision-making skills
- Lateral-thinking skills
- Interpersonal skills
Location
- UK
Work Type
- Full-time
Experience Level
- Senior
- Experienced
Benefits
- Tailored professional development opportunities
- Competitive pay and benefits package
- Private healthcare for all UK-based employees
- Enhanced maternity and adoption pay
- Support when you return to work
- Contributory pension scheme with a generous employer contribution
About the Company
- HSBC is one of the largest banking and financial services organizations in the world, with a network that covers more than 50 countries and territories.
- We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfill their hopes and realize their ambitions.
Equal Opportunity
- Being open to different points of view is important for our business and the communities we serve.
- At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age.
- We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
- We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
- If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.