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About the Role

The Network Senior Director of Infrastructure (Facilities) leads the Network's physical infrastructure program, including Facilities, Environmental Services, Capital Projects, Transportation, and Safety. This role is accountable for the day-to-day leadership of the Network's facilities portfolio, representing over $80M in fixed assets, and manages infrastructure strategy execution and capital investment priorities.

Responsibilities

Manage the day-to-day oversight, function, safety, and regulatory compliance of all Network-owned, leased, or rented real estate and physical assets.
Recommend and execute improvements to the Network's facilities and infrastructure structure.
Ensure every Network property is maintained to a high standard.
Develop and recommend capital budget priorities for the Network's $80M+ facilities and infrastructure portfolio.
Gather and quantify data for grant writing and capital budgeting.
Review and approve the Director's capital project status reporting.
Escalate schedule or budget variances beyond delegated Director authority to the AVP.
Manage bid package strategy and vendor/contractor sourcing above the Director's delegated authority.
Serve as the first-line escalation point for vendor-performance or contract issues.
Evaluate energy consumption and direct capital investment recommendations on efficiency and infrastructure modernization.
Directly supervise the Director of Network Facilities, Transportation, Capital Projects, and Safety.
Provide executive oversight of the Associate Director tier and the unified network facilities maintenance pool and Fleet & Transportation Operations pool.
Review and act on the Director's standardized project and corrective-action status reports.
Hold the Director accountable to defined reporting cadence, site-visit, and escalation commitments.
Own personnel strategy execution for the facilities, transportation, and capital projects department.
Provide ultimate oversight of Network vehicles and operations of the Township Auto shop.
Prepare board-level capital and infrastructure materials and data for the AVP's use.
Serve as the operational liaison between project contractors and Administration.
Represent the AVP on infrastructure matters at the AVP's direction.
Provide the AVP with regular updates on network-wide infrastructure status, major capital projects, and departmental performance.
Serve as the day-to-day point of contact with regulators and external agencies on infrastructure, environmental, and safety matters.
Hold network-wide accountability for safety and security program outcomes.
Report program performance to the AVP.
Hold accountability for fire and building code compliance network-wide.
Authorize immediate safety/security action when a hazardous condition exists.
Serve as the Network's Emergency Preparedness Coordinator.
Ensure readiness, drills, and response capability are resourced and maintained across all sites.
Report program status to the AVP.

Requirements

Bachelor’s degree in facilities management, construction management, engineering, architecture, business/management, or a related field preferred.
An equivalent combination of education, training, and significant relevant professional experience will be considered.
Minimum of 10 years of progressively responsible experience in facilities management, construction, building operations, engineering, maintenance, or a related field, including demonstrated leadership responsibility.
Experience leading complex, multi-site operations and supervising managers, supervisors, or multidisciplinary teams.
Demonstrated experience managing significant facilities, capital projects, budgets, or physical assets.
Experience with transportation/fleet operations, grant-funded projects, procurement/bidding, and regulated or licensed environments is preferred.
Valid New York State driver's license, an insurable driving record, and reliable transportation required.
Ability to travel daily to any Network location.
Ability to respond to any site 24/7 for emergency situations.
Maintain all training, certifications, and licenses required by regulatory agencies and organizational policies.

Skills

Team-focused
Strategic thinking
Communication (succinctly to executive leadership and external regulators)
Prioritization and budgeting across a portfolio of competing capital projects
Problem-solving and decision-making
Budgeting for a network with over $80M in fixed assets
Building and managing vendor relationships
Sourcing multiple competitive vendors
Writing a bid package
Preparing board level reports
Public speaking
Collaboration
Leadership
Influencing others
Presenting competent and credible reports
Working across departments
Organization
Written communication
Verbal communication
Financial acumen (managing multiple budgets)
Confidentiality
Sound problem-solving judgment
Reading blueprints, construction documents, and land surveys

Location

Creighton Road - Malone, NY 12953

Work Type

Full Time
Daily travel required
Travel to any Network location is required 24/7 for emergency situations

Experience Level

Director / Senior Leadership Competency
Minimum of 10 years of progressively responsible experience
Demonstrated leadership responsibility
Experience leading complex, multi-site operations
Supervising managers, supervisors, or multidisciplinary teams

Education Level

Bachelor’s degree in facilities management, construction management, engineering, architecture, business/management, or a related field preferred.
Equivalent combination of education, training, and significant relevant professional experience will be considered.

Salary/Compensations

$120,000.00 - $145,000.00

About the Company

Citizen Advocates and St. Joseph's Recovery Centers

Equal Opportunity

Citizen Advocates is an Equal Employments Opportunity/Affirmative Action Employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.