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About the Role
Reel Works is seeking a full-time Social Work Program Supervisor for the Train & Earn program to oversee the delivery of mental health, well-being, self-management, and supportive services to participants through group and one-on-one sessions and case management.
Responsibilities
- Design and conduct engaging and evidence-based small group sessions focused on mental health topics, well-being promotion, and self-management strategies.
- Facilitate open and supportive group discussions, fostering a safe and respectful environment.
- Adapt session content to meet the specific needs and interests of the group.
- Provide individual support and counseling to participants, including those with disabilities.
- Develop and oversee individualized service plans addressing mental health concerns, barriers to participation, youth development, and career goals.
- Conduct participant screenings and assessments to identify eligibility barriers, supportive service needs, strengths, and areas for growth.
- Utilize evidence-based practices, including trauma-informed care, to provide effective interventions.
- Stay up-to-date on current mental health research and best practices.
- Maintain accurate and confidential client records.
- Ensure compliance with all organization and agency policies and procedures.
- Collaborate with the program team to ensure a cohesive and effective approach to mental health services.
- Collaborate with Outreach & Retention to organize intake schedule and support program enrollment.
- Collaborate with Case Managers to manage case management assessments and supportive services for all program participants.
- Oversee implementation of the Mental Health Crisis Navigation Plan, including crisis response protocols, referrals, and an updated network of mental health service providers.
- Co-lead case conferences to address service delivery to participants across all program areas.
- Facilitate team refresher trainings about best practices when working with participants of various disabilities.
- Manage Access-VR referrals and documentation to ensure eligible participants with disabilities can access employment support services.
- Participate in program development and evaluation activities to improve service delivery.
- Collaborate with program staff to develop equitable solutions that identify and implement appropriate participant accommodations across recruitment, occupational training, job development, and retention services.
- Supervise, coach, and support case managers and social work interns, providing regular guidance, feedback, and professional development.
- Establish performance expectations, conduct regular check-ins, and complete staff performance assessments and evaluations.
- Coach wellness team on the delivery of case management and mental and emotional well-being support services.
- Assign and monitor caseloads, ensuring an equitable distribution of work and timely delivery of participant services.
- Provide guidance on complex participant cases, including escalations, crisis situations, and appropriate referrals.
- Monitor the accuracy, timeliness, and completeness of case management documentation and progress notes to ensure quality and compliance with program requirements.
Requirements
- Current New York State licensure as a Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), or Licensed Mental Health Counselor (LMHC).
- At least four (4) years of relevant experience in mental health counseling or supportive services, including experience supervising or providing guidance to staff or interns.
- Strong understanding of evidence-based practices in mental health for group therapy and individual counseling, including trauma-informed care.
- Strong facilitation skills with the ability to create an engaging, interactive, and inclusive group environment.
- Experience working with young adults, particularly out-of-school, out-of-work youth, and supporting participants facing barriers to education, employment, and well-being.
- Proficient in Google Workspace [Drive, Calendar, Sheets, Docs, Hangouts and Mail].
- Experience with tools such as Zoom and Salesforce.
- Experience and passion for inclusion and working effectively with a diverse group of people.
- Eligible to work in the U.S.
- Bilingualism (English and Spanish) is a plus.
- Seminar in Field Instruction (SIFI) certification or willingness to obtain certification preferred.
- Alignment with Reel Works’ mission and core values [Growth, Accountability, Community, Self-expression, Equity, and Impact].
- Effective communication, interpersonal skills, and active listening skills, with the ability to build rapport with participants from diverse backgrounds.
- Effective organizational, leadership, and time management skills with the ability to multitask, prioritize workload, and delegate effectively.
- Personable, approachable, and demonstrates comfort in a people-focused role and experience in a team-based work environment.
- Strong judgment & decision-making ability for analyzing problems and developing effective, viable solutions.
- High degree of integrity, reliability and trustworthiness and can maintain a high level of professionalism.
Skills
- Mental health counseling
- Supportive services
- Staff supervision
- Group facilitation
- Trauma-informed care
- Evidence-based practices
- Google Workspace
- Zoom
- Salesforce
- Inclusion
- Communication
- Interpersonal skills
- Active listening
- Organizational skills
- Leadership skills
- Time management skills
- Judgment
- Decision-making
Location
- New York City Metro area
- Brooklyn, NY
Work Type
- Full-time
- Hybrid
Experience Level
- 4+ years of relevant experience in mental health counseling or supportive services
- Experience supervising or providing guidance to staff or interns
Education Level
- Licensed Clinical Social Worker (LCSW)
- Licensed Master Social Worker (LMSW)
- Licensed Mental Health Counselor (LMHC)
- Seminar in Field Instruction (SIFI) certification or willingness to obtain certification preferred
Salary/Compensations
- $72k - $78k
Benefits
- PTO
- Medical
- Dental
- Vision
- 401K Match
About the Company
- Reel Works believes talent is everywhere, but opportunity is not. Founded in 2001, Reel Works encourages young people to share their stories through filmmaking, expanding to build a more inclusive media industry and provide emerging talent with mentorship, skills, and professional networks. Their mission is to educate, train, and mentor emerging talent from all backgrounds to succeed in the media industry through storytelling and workforce development. The MediaMKRS program, launched in 2019, addresses the crisis of inclusion in the media industry by diversifying the landscape and creating equitable solutions through training, work experiences, networking, and access to industry professionals. The New York City Department of Youth and Community Development (DYCD) invests in community-based organizations to alleviate poverty and provide opportunities. Train & Earn, a DYCD federally-funded program, aims to strengthen NYC's workforce development system and help young people gain support, educational credentials, and skills.
Equal Opportunity
- Reel Works and DYCD are equal opportunity employers committed to creating and developing an inclusive staff team. BIPOC, people with intersecting identities - LGBTQIA+, women and non-binary people, people living with disabilities and others with lived experience being part of marginalized communities are strongly encouraged to apply. Auxiliary aids and services are available upon request for individuals with disabilities.
- To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, the application for all positions at Reel Works includes the option to respond to questions regarding gender, ethnicity, disability, and veteran status. This information will not be used as selection criteria and will be used solely as permitted by state and federal law. Self-reporting of personal identifiers is voluntary.
- Reel Works is committed to protecting and respecting your privacy. For information about when and why we collect personal information on candidates, and how we keep it secure see our privacy policy.
- Reel Works is an equal opportunity employer committed to creating and developing an inclusive staff team. BIPOC, people with intersecting identities - LGBTQIA+, women and non-binary people, people living with disabilities and others with lived experience being part of marginalized communities are strongly encouraged to apply.