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About the Role
The Country Banking KYC Analyst will handle first-line responsibilities in the completion, review, maintenance, and administration of various County Banking Business Support activities.
Responsibilities
- Perform ongoing KYC assessment for Country Banking clients.
- Work closely with the Financial Economic Crime Operations team to ensure an effective handover for the ‘risk assessment’ component.
- Outreach to Country Banking Australia clients for KYC requirements via call and email.
- Complete client maintenance for CDD clients.
- Assist Country Banking front line staff in completing CDD requirements by providing trainings and regular coaching.
- Navigate through different systems for CDD reviews, regularly update SharePoint and other reporting systems.
- Support respective businesses in managing risk by ensuring alignment to a standardized approach to customer due diligence processes.
- Collaborate with Financial Crime Compliance Operations, Financial Crime Compliance, Risk & Compliance to ensure optimal outcomes with a specific focus in CDD & AML/CTF.
- Perform other duties as directed.
- Support other teams as needed throughout the end-to-end process, alongside other business support activities.
Requirements
- Strong Customer Due Diligence experience in the financial industry, specifically KYC & Financial Crime Operations.
- A general understanding of AML/CTF legislation, Code of Banking Practice & FATCA.
- A minimum of 1 year contact centre experience.
- Service experience gained within banking and/or business or corporate banking as an Analyst or similar.
- High level of accuracy and attention to detail.
- Must hold valid work rights to be considered for this role.
Skills
- Customer-service oriented with excellent communication & interpersonal skills.
- Excellent written and verbal communication skills.
- Experience in working across multiple activities in a fast-paced, dynamic, & collaborative environment.
- Agri experience preferred but not essential.
Location
- Australia
Work Type
- Full-time
Experience Level
- Minimum 1 year contact centre experience
- Analyst or similar experience in banking/business/corporate banking
Benefits
- Wellbeing leave (2 extra leave days)
- Education Assistance Program
- Parental Leave (Primary carer up to 14 weeks paid leave)
- Bonus and Additional Leave (1 extra week Annual Leave, option to purchase another 2 weeks)
- Extra Insurance (employer-funded Death, TPD and Income Protection Insurance)
- Rabo Workplace Giving program (matches employee donations)
About the Company
- Rabobank is the world’s leading specialist in food and agribusiness banking.
- Our culture is unique, focused on supporting farmers to feed the world.
- We strive to create an open, balanced, and flexible workplace where people feel they belong, can be open and honest, and are supported.
- Rabobank Australia values inclusion, belonging, and positive experiences for all.
- Our work environment, benefits, and values (“Client Driven”, “Responsible”, “Professional” and “Cooperative”) make it a great place to work.
- We welcome applicants from diverse backgrounds.
Equal Opportunity
- Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.