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About the Role
As an Account Manager, you are responsible for the customer lifecycle of Trusted Media Brands’ digital, streaming and social business from RFP through campaign renewal. You will own the pre- and post- sale process, spanning media planning, inventory assessment, IO processing, asset collection, performance, billing and wrap-up reports. You serve as the point of contact, both internal and external, for all sales support related inquires on your assigned accounts. As a member of the Account Management team, reporting to the Director of Media Account Management, you will work closely with Sales, Marketing, Activation, Data and AdOps, making you a crucial part of TMB’s growth and overall success.
Responsibilities
- Responsible for pre-sale media planning and post-sale campaign management
- Strategize RFP response in partnership with Sales & Marketing, providing thoughtful product recommendations that align with client KPIs
- Execute all aspects of assigned TMB media campaigns including order entry, asset collection, client reporting and optimization recommendations
- Work closely with AdOps team to ensure successful delivery and performance of campaigns across display, video, data, branded content, social, streaming, and email/newsletters
- Compile campaign wrap-up reports in partnership with Sales & Marketing; lead client wrap-up calls and presentations
- Deliver exceptional client service and serve as campaign primary point of contact both internally and externally; addressing inquiries, providing updates, and ensuring KPIs are met
- Manage monthly billing and 3rd party reconciliation for campaigns
- Support the Account Management team with ad hoc projects and tasks (i.e. own our TMB Sponsorship & First-Impression Tracker and Newsletter Sponsored Content Block Tracker), and collaborate with the Marketing Activation and Art teams on initiatives to drive efficiency and growth of TMB business
Requirements
- 1-2 years of experience in media and/or campaign management at an agency/publisher, with a proven track record of collaborating with sales teams and effectively managing client expectations
- Strong multitasking skills in a fast-paced, deadline-driven environment
- Experience with GAM/DCM or other ad servers
- Excellent client service and communication skills, both written and verbal
- Proficient in media math and MS Office applications, particularly Excel and PowerPoint
- Detail-oriented with a commitment to high-quality work
- Familiarity with social platforms (FB, IG, TT, YT) and custom content campaign execution
Skills
- GAM/DCM
- GAM
- Springserve
- Boostr
- DoubleVerify
- IAS
- Permutive
- MS Office
- Excel
- PowerPoint
Location
- East coast
- NY Preferred
Work Type
- Full-time
Experience Level
- 1-2 years
Education Level
- Bachelor’s degree
Salary/Compensations
- $65k-$72k/Annually
Benefits
- Work/life balance
- Generous time off
- Comprehensive benefits and programs
About the Company
- TMB is the community-driven entertainment company engaging more than 250 million consumers worldwide across streaming TV, social media, web and print.
- Our portfolio of brands including FailArmy, Family Handyman, People Are Awesome, Reader's Digest, Taste of Home, The Healthy, and The Pet Collective, is powered by content that's inspired and created by our fans.
- Together our community sparks curiosity, fuels laughter, and inspires people to live big, full, fantastic lives.
- Learn more about our brands, our data-driven marketing solutions, our award-winning licensing services, and much more at trustedmediabrands.com.
Equal Opportunity
- Trusted Media Brands embraces inclusivity and values our diverse community.
- We are committed to building a team based on qualifications, merit and business need.
- We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.