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About the Role
As a Security Officer Full Time Visitor Services in Austin, TX, you will serve and safeguard clients in a range of industries. You will create a welcoming, professional experience while supporting access control, visitor management, and security-related communications. You will remain visible at the front desk, help to deter incidents, and provide exceptional customer service.
Responsibilities
- Provide a professional, welcoming presence at the front desk of a technology, media, and telecommunications location while carrying out site-specific procedures and policies.
- Greet employees, visitors, contractors, and guests; verify access authorization; issue visitor credentials; and maintain accurate visitor records.
- Monitor entry activity, access-control systems, communications, and other assigned security-related equipment; report irregularities according to site procedures.
- Respond to incidents, visitor concerns, and critical situations in a calm, customer-focused, problem-solving manner, escalating matters to appropriate personnel when needed.
- Support reception and access-management activities by providing directions, answering routine inquiries, and coordinating with site contacts and emergency responders as appropriate.
Requirements
- Three or more years of combined law enforcement, military, or security-related experience, or possess a college degree.
- Comfortable using a computer or tablet is preferred.
- Access control and badge experience is preferred.
- Customer service experience is preferred.
- CPR and First Aid experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- Applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Location
- Austin, TX
Work Type
- Full Time
Education Level
- High school diploma or equivalent
Salary/Compensations
- $22.28 / Hour
Benefits
- Access to exclusive technology to view and claim additional shifts
- Paid training
- Access to career growth opportunities
- Retirement savings plan
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life and AD&D insurance
- Disability insurance
- Discounts on top brands and services through our Perks Program
About the Company
- Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
- While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
- Allied Universal values agility, reliability, innovation, teamwork, caring for people, and integrity.
Equal Opportunity
- Allied Universal® is an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.