Senior Field Support Supervisor - Malta, NY at KLA | Malta, NY, US | Rezi

Senior Field Support Supervisor - Malta, NY at KLA

Senior Field Support Supervisor - Malta, NY

KLA · Malta, NY, US

1 weeks ago

Senior Field Support Supervisor - Malta, NY

KLA · Malta, NY, US

9 days ago
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About the Role

KLA Services team maximizes customer asset value through installation, technical support, and parts delivery. This role is key to advancing business priorities by delivering high-impact work within your area of expertise.

Responsibilities

  • Directs the coordination of technical and administrative support activities including installation, repair, preventive maintenance and engineering change upgrades to be performed at client sites.
  • Ensures adequate records and systems are maintained.
  • Schedules personnel responding to critical situations.
  • Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department’s attention.
  • Selects, develops and evaluates personnel to ensure the efficient operation of the function.
  • Provides direction to employees according to established policies and management guidance.
  • Administers company policies that directly affect subordinate employees.
  • Recommends changes to unit or sub-unit policies.
  • Attends meetings, prepares, and presents material that report to management on the state of the business.
  • Works on issues where analysis of situation or data requires review of relevant factors.
  • Exercises judgment within defined procedures and policies to determine appropriate action.
  • Provides direct supervision to professional individual contributors.
  • Acts as advisor to unit and may become actively involved, as required, to meet schedules and resolve problems.

Requirements

  • Bachelors degree in technical field or business administration and 4 years of experience in the semiconductor industry.
  • Ability to travel up to 20%
  • Prefer previous management/supervisor experience but not required.

Location

  • USA-NY-Malta-KLA

Work Type

  • Full-time

Experience Level

  • 4 years of experience in the semiconductor industry
  • Previous management/supervisor experience

Education Level

  • Bachelors degree in technical field or business administration

Salary/Compensations

  • $81,300.00 - $138,200.00 Annually

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Other voluntary benefits
  • 401(K) including company matching
  • Employee stock purchase program (ESPP)
  • Student debt assistance
  • Tuition reimbursement program
  • Development and career growth opportunities and programs
  • Financial planning benefits
  • Wellness benefits including an employee assistance program (EAP)
  • Paid time off and paid company holidays
  • Family care and bonding leave

About the Company

  • KLA provides advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges.
  • From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe.
  • We want to make electronics that push industries forward and make the world a better place.

Equal Opportunity

  • KLA is proud to be an Equal Opportunity Employer.
  • We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
  • Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
  • For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.