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About the Role

Lead the property management product portfolio across Asia Pacific, with a primary focus on Australia and New Zealand. This senior, hands-on leadership role involves protecting, growing, and modernizing established products while balancing near-term revenue with long-term evolution.

Responsibilities

Define the strategic role of each product based on customer segment, market position, revenue importance, competitive dynamics, and maturity.
Balance revenue protection, retention, customer satisfaction, technical health, regulatory needs, and growth across products.
Develop investment recommendations and business cases, and make disciplined prioritization trade-offs with clear success metrics.
Lead, coach, and develop product managers and product owners, setting high standards for customer discovery, roadmap discipline, and delivery partnership.
Organize the team to fit the business, adjusting structure, ownership, and decision rights as priorities evolve.
Build cross-product coverage so the team can absorb change and keep deep expertise available.
Serve as the senior product leader for APAC customers, regional commercial teams, and partners.
Understand the pressures facing property managers and translate customer insight, usage data, and competitive intelligence into product strategy.
Serve as the APAC entry point into Product for PMX, partnering with Sales on opportunities and bringing APAC customer needs to the global PMX team.
Lead direction for cloud transition, workflow automation, AI-enabled experiences, integrations, and partner ecosystems.
Keep regional products and customers prepared for MRI's long-term direction, managing transitions with care for customer trust and continuity.
Lead cross-functional delivery with Engineering, Sales, Marketing, Customer Success, Support, Finance, Legal, and Compliance.
Partner with regional commercial leaders on positioning and launch readiness.
Run clear operating rhythms for roadmap and product health reviews, and give executives concise updates.
Own and resolve issues, and bring forward decisions that need executive input with a recommendation.

Requirements

10+ years of product management experience, including leadership of B2B SaaS, enterprise, or vertical market software.
Proven success leading a team of product managers or product owners with distinct ownership areas, and building or restructuring an organization as needs change.
Track record defining strategy, roadmaps, and investment cases for mature, revenue-significant products where retention, quality, growth, and modernization must be balanced.
Based in, or willing to relocate to, Sydney, with the ability to work across Australia and New Zealand time zones and with global colleagues, and to travel regularly in the region.

Skills

Portfolio leadership: Ability to set direction across multiple products and make clear investment and prioritization decisions.
People leadership: Ability to coach product managers and product owners, clarify ownership, and build a high-performing team.
Domain orientation: Ability to understand workflows across property administration, owner and tenant engagement, compliance, reporting, banking, and trust accounting.
Commercial and modernization judgment: Strong grasp of how product decisions affect retention, revenue, support load, and competitive position, and how to guide established products through cloud transition and automation.
Executive communication and influence: Ability to simplify complex topics into clear recommendations and to align regional and global teams without relying solely on formal authority.

Location

Sydney

Work Type

Full-time

Experience Level

10+ years of product management experience
Senior leadership

Education Level

Bachelor's degree in Business, Finance, Accounting, Economics, Real Estate, Computer Science, Engineering, Information Systems, or a related field required.
MBA or advanced degree preferred.
Product management, technology, accounting, real estate, or agile certifications are a plus.

Benefits

Flexible working arrangements
Annual performance-related bonus
6x Flexi Fridays: knock 2.5 hours off your day on a Friday
Me Days: an additional 3 days of leave each year to qualifying employees

About the Company

MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play.
Our people-first approach to PropTech is defining a new industry standard for client experiences.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong.
We are passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze.
Amazing growth requires amazing employees.

Equal Opportunity

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success.