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About the Role
Supervises and provides surveillance of swimmers and guests during park hours, special events, and training sessions. Responds to emergency situations, administers first aid, and enforces waterpark rules and regulations. Provides superior customer service and assists guests with various needs.
Responsibilities
- Responds to emergency situations in the assigned zone.
- Assists in communicating emergency situations outside of the assigned zone.
- Administers and coordinates emergency first aid as necessary.
- Enforces the rules and regulations of the waterpark.
- Advises aquatics management of unsafe and unsanitary conditions.
- Provides superior customer service to all guests by assisting all in a polite and expedient manner.
- Assist younger guests with handing out height wristbands for water slides & proper fitting of lifejackets.
- Must be open to new training and experiences.
- Provides information on park and resort activities and policies.
- Performs daily routine chores and maintenance of waterpark to ensure neat and orderly appearance.
- Uses appropriate PPE when handling/cleaning up/disposing of all biohazards both in the water or on the pool deck.
- Advises Aquatics management of unsafe and unsanitary conditions.
- Performing within Ellis and Associates Certification standards.
- Must be well groomed, with nametag on always while working on the property.
- Must follow all uniform guidelines that are outlined in the employee handbook.
- Performs any other job related duties as assigned.
Requirements
- Sit or stand for extended periods of time.
- Swim 50 yards in 4ft. of water and retrieve a 10 IB brick from the bottom of pool.
- Capable of prolonged exposure to hot and humid environments
- Ability to climb multiple flights of stairs
Location
- Catskills
Work Type
- Full-time
Salary/Compensations
- $21.69 - $21.69 Hourly
Benefits
- Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
- Vision insurance programs through EyeMed
- Vacation, Sick and Holiday programs
- Pet insurance through the ASPCA
- Supplemental, Spousal and Child Life insurance
- Short and Long-Term Disability plans
- 401(k) Savings Plan with matching funds
- Discounts through 'YouDecide' and Hotel Room Discount programs
About the Company
- Welcome to the Kartrite Resort & Waterpark, one of the countries most modern indoor waterparks.
- Located in the Catskills, this luxury lodge experience is the perfect adventure for families of all ages.
- We are looking for passionate, engaged team members to join us in creating an unforgettable experience for all of our guests.
- HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
Equal Opportunity
- HEI Hotels and Resorts is an equal opportunity employer.
- We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.