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About the Role
The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. This role manages patient check-in, registration, vital signs measurement, and prepares treatment rooms. It also involves drawing blood samples, preparing specimens for lab analysis, and maintaining medical records.
Responsibilities
- Manages the check-in and registration process.
- Interviews patients and measures vital signs.
- Records patient information on charts.
- Draws and collects blood samples from patients.
- Prepares specimens for laboratory analysis.
- Prepares treatment rooms for examination of patients.
- Conducts patient registration, including paperwork and insurance documentation.
- Processes co-pays and schedules patient appointments.
- Coordinates provider referrals to specialists.
- Answers patient questions regarding their care.
- Informs technical staff of patient flow.
- Performs preliminary physical tests for vital signs.
- Conducts point of care testing as needed.
- Stocks supplies and maintains exam rooms, front desk, and reception area.
- Completes order sheets to maintain supply inventory levels.
- Checks expiration dates on supplies.
- Maintains medical records and scans charts.
- Answers phone calls and sorts postal correspondence.
- Ensures reception is well maintained.
- Conducts courtesy call-backs for patient follow-up.
- Performs opening and closing duties, including cashing out and securing the building.
- Follows operating instructions for equipment controls and calibration.
- Maintains Quality Assurance/Quality Control logs for equipment.
- Troubleshoots equipment breakdowns and performs preventive maintenance.
- Submits repair tickets as needed.
Requirements
- High School Diploma required.
- Graduate of a Medical Assisting Program preferred.
- Medical Assistant experience preferred.
- Front Desk experience preferred.
- Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
- Under one year of Medical Assistant experience requires one of the following Certifications at the time of hire: CCMA, CMA, RMA, NCMA, NRCMA.
- In lieu of an approved MA Certification, one of the following is accepted: 1+ years of working experience as a Medical Assistant in a Hospital or Urgent Care Setting, OR 1+ years of working phlebotomist experience.
- Candidates without an approved MA certification must obtain one within 15 months of their start date.
- In lieu of an approved MA Certification, one of the following is accepted at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN, EMT, CNA.
- CPOE certification for order entry is required within two weeks of start date.
- Basic Medical Assistant duties.
- Ability to type quickly.
- Basic computer knowledge.
- Proficient in Microsoft Word and Excel.
- Detail oriented.
- Able to rely on experience and judgment to perform a variety of tasks.
- Able to participate on a team and accomplish goals.
- Exceptional written and verbal communication skills.
- Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference.
Skills
- Medical Assisting
- Front Desk Operations
- Patient Registration
- Vital Signs Measurement
- Blood Sample Collection
- Specimen Preparation
- Microsoft Word
- Microsoft Excel
- Communication Skills
Location
- Connecticut area
Work Type
- Urgent Care
Experience Level
- Under one year of Medical Assistant experience
- 1+ years of working experience as a Medical Assistant
- 1+ years of working phlebotomist experience
Education Level
- High School Diploma
- Medical Assisting Program
- Accredited School of Nursing
- LPN
- RN
Salary/Compensations
- $20.00 - $24.25 per hour
Benefits
- Medical
- Dental
- Vision
- 401k matching
- Employee assistance and wellness programs
- Generous Paid time off
- Bonus: Up to $600/month
- Growth opportunities
- Sign on bonus up to $3,500 for external candidates
About the Company
- Hartford HealthCare, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Connecticut area.
- At Hartford HealthCare-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.