Senior Claim Representative - Accident and Health (Hybrid)
Intact Insurance Specialty Solutions · Alpharetta, GA, US
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About the Role
This position handles and resolves more complex and higher exposure specialty claims within the Accident and Health team.
Responsibilities
- Makes timely and appropriate contacts, determines and completes appropriate level of investigation to make determination of coverage, assess liability and determine damages.
- Takes a recorded statement from all parties involved in the claim when appropriate for the type of claim being handled.
- Determines exposure, establishes adequate reserves and makes timely adjustments as required.
- Assigns and directs activities of internal and external resources as required; including independent adjusters and appraisers.
- Determines whether additional evidence is required including but not limited to accident reports, accident scene reconstructions, witness statements, police reports, expert opinion, etc.
- Identifies questionable claims and consults with SIU for further direction as appropriate.
- Determines settlement value of the loss and negotiates proper settlement of claims within authority.
- Provides recommendations for settlement and disposition of claims exceeding authority level.
- Stays abreast of state license requirements and participates in continuing education as required.
Requirements
- Bachelor’s degree or equivalent experience required.
- Minimum 2-6 years of progressively complex specialty claims experience.
- UIM and UM experience desired.
- PIP or MedPay experience desired.
- Bodily Injury Claim Resolution.
Location
- Canton, MA
- Denver, CO
- Plymouth, MN
- Alpharetta, GA
- Boston, MA
- Chicago, IL
Work Type
- Hybrid
Experience Level
- Senior
Education Level
- Bachelor's degree or equivalent experience
Salary/Compensations
- $69,000 - $88,000
- $88,000 - $92,000
Benefits
- Comprehensive medical, dental and vision insurance with no waiting period
- Competitive paid time off programs
- 401(k) savings and annual contributions of up to 12% of annual salary
- Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits
About the Company
- At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique.
- Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services.
- Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.
- Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe.
- We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.
- We see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed.
- Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best.
- Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance.
- At Intact Insurance Specialty Solutions we are experts at what we do.
- Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services.
- Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.
- Today, we help protect over a dozen industries with tailored coverages and services.
Equal Opportunity
- Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.