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About the Role

The Clinical Support Coordinator is an independently licensed behavioral health clinician who supports clinical quality, provider education, documentation excellence, and measurement-based care (MBC). This role helps translate quality initiatives into practical provider support, effective workflows, and measurable outcomes through provider consultations, workshop facilitation, chart reviews, and targeted follow-up.

Responsibilities

Provide individualized provider support, addressing documentation concerns, reviewing chart findings, and establishing practical next steps.
Lead workshops and develop resources on documentation, measurement-based care (MBC), and recurring quality concerns.
Support meaningful MBC engagement by helping providers incorporate client feedback and outcome measures into clinical workflows.
Conduct clinically informed chart reviews, assessing documentation of clinical assessment, medical necessity, treatment planning, interventions, progress, and risk.
Evaluate AI-assisted review findings, applying clinical judgment to validate automated findings and translate results into actionable provider feedback.
Address provider outlier patterns by assessing flagged documentation, quality, and engagement trends, conducting targeted outreach, and escalating unresolved concerns.
Coordinate chart review and audit workflows, managing assigned review requests, deadlines, and provider communications.
Monitor progress and inform improvement by maintaining accurate records and recommending updates to educational resources and review processes.
Collaborate across teams, including clinical leadership, Compliance, Billing, and Provider Services, to resolve concerns and coordinate issues.
Manage work independently, prioritizing assigned work, managing competing deadlines, and communicating emerging risks or issues.

Requirements

Master’s degree or higher in counseling, social work, marriage and family therapy, psychology, or a related behavioral health field.
Active, unrestricted license permitting independent clinical practice in a behavioral health discipline (LMHC, LPC, CMHC, PsyD, PhD, etc.).
Minimum of five years of post-licensure experience in behavioral health clinical practice or a related clinical role.
Demonstrated clinical judgment and confidence in assessing documentation, identifying meaningful quality concerns, and communicating clinically grounded recommendations.
Strong understanding of behavioral health assessment, medical necessity, treatment planning, progress documentation, risk assessment, and ethical practice.
Ability to explain clinical reasoning clearly, navigate difficult conversations, and recognize the limits of available information and personal expertise.
Experience educating, consulting with, or providing substantive feedback to fellow clinicians.
Ability to develop provider-facing materials and facilitate engaging, practical workshops.
Working knowledge of measurement-based care and its application in behavioral health.
Strong organizational skills, independent prioritization, and consistent follow-through.
Comfort using electronic health records, spreadsheets, tracking tools, and clinical technology platforms.
Enjoys moving quickly with some degree of ambiguity.
Experience in a multi-state or MSO (Managed Services Organization) behavioral health environment.
Experience with behavioral health chart review, clinical quality improvement, utilization review, or payor audits.
Experience supporting independent clinicians in a multi-state provider network or management services organization.
Familiarity with AI-assisted chart review tools and experience evaluating automated findings using clinical judgment.
Experience supporting MBC implementation, provider adoption, or engagement improvement.
Experience interpreting provider-level performance data and translating findings into targeted education or follow-up.
Familiarity with payor documentation expectations and collaboration with billing, coding, and compliance teams.

Skills

Clinical judgment
Communication
Problem-solving
Organization
Independent work
Critical thinking
Collaboration
Measurement-based care (MBC)
Behavioral health assessment
Medical necessity documentation
Treatment planning
Progress documentation
Risk assessment
Ethical practice
AI-assisted chart review evaluation

Location

Austin, hybrid options available
Houston, hybrid options available
Dallas, hybrid options available

Work Type

Full Time
Hybrid

Experience Level

Minimum of five years of post-licensure experience in behavioral health clinical practice or a related clinical role.

Education Level

Master’s degree or higher in counseling, social work, marriage and family therapy, psychology, or a related behavioral health field.
Active, unrestricted license permitting independent clinical practice in a behavioral health discipline (LMHC, LPC, CMHC, PsyD, PhD, etc.).

Salary/Compensations

80,000 - 90,000k annually DOE

Benefits

75% coverage of Health, Dental & Vision benefits plan
401(k) savings plan with employer matching upon eligibility
8 paid holidays a year
15 PTO days accrued in first year
Professional and career development opportunities
Compensation evaluated consistently and opportunities for growth

About the Company

Mindful Therapy Group is a leading behavioral health platform that partners with independent mental health and wellness providers by offering them the infrastructure, administrative support, and community they need to thrive in private practice.
With a rapidly growing presence across seven states, MTG is on a mission to expand access to high-quality, client-centered care while honoring clinician autonomy and independence.
We are a clinician-first organization that believes mental health care delivery can be transformed through smarter systems, stronger support, and sustainable innovation.

Equal Opportunity

Mindful Support Services is an equal opportunity employer.
We welcome diverse perspectives and are committed to building an inclusive environment that reflects the communities we serve.