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About the Role
This position serves as the primary customer relations and communications resource for public interaction and outreach on AEP Transmission projects. You will identify, develop, and coordinate outreach strategies to support AEP Transmission's goals and activities, acting as a key member of the project siting team and interfacing with external audiences, including customers and local officials.
Responsibilities
- Work directly with affected or potentially affected landowners to gain beneficial project routing information and resolve issues before and during the transmission line routing process.
- Support efforts to educate the public (landowners, thought leaders, elected officials) about proposed transmission projects.
- Assist and support customer outreach strategies that improve two-way communications and line routing success.
- Provide field support to transmission siting, line engineering, right of way, and project management teams to ensure projects are executed on time.
- Support Outreach Specialist and work closely with Project Management, Line and Station Engineering, Right of Way, Corporate Communications, and External Affairs to foster two-way communications between key stakeholders and the project team.
- Coordinate deployment of resources accordingly.
Requirements
- Excellent written and public speaking skills.
- Excellent interpersonal skills.
- Strong business knowledge.
- Ability to meet with affected or potentially affected customers to surface issues, solve problems, and bring local knowledge and insight to the siting process.
- Ability to handle multiple projects and assignments.
- May require extended hours to accomplish assigned tasks to meet requirements and schedules.
- Some overnight travel to facilities and projects (field work) is required periodically.
- Ability to hike one mile ten percent of the time.
Skills
- Public speaking
- Interpersonal skills
- Business knowledge
- Customer relations
- Communications
Location
- Field
Work Type
- Full-time
Experience Level
- Minimum two years of experience
Education Level
- Bachelor's degree in journalism, business, marketing, customer service, advertising, communications, public relations or public affairs, or related field.
Salary/Compensations
- $63,496.00 - $109,543.00
Benefits
- Comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
About the Company
- At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities.
Equal Opportunity
- It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.