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About the Role
JLL is seeking an experienced Technical Services Manager to lead the delivery of hard services across a Private Finance Initiative (PFI) contract portfolio. This role carries full accountability for the technical performance, compliance, and contractual delivery of mechanical, electrical, and building fabric services within a PFI/PPP environment, ensuring outputs meet the stringent availability and performance standards typical of these agreements.
Responsibilities
- Manage the day-to-day delivery of hard services, including HVAC, electrical systems, building management systems, fire and life safety systems, and fabric maintenance.
- Ensure all works are carried out in line with the Project Agreement, Service Level Agreements, and Payment Mechanism requirements specific to the PFI contract.
- Manage statutory compliance and ensure technical documentation, asset registers, and maintenance records are maintained to audit-ready standards.
- Oversee subcontractor and supply chain performance, including commercial management of hard services subcontracts, variations, and works instructions.
- Liaise with the Special Purpose Vehicle (SPV), funders, and authority/client representatives to manage performance reporting, deduction and availability calculations, and unitary charge implications.
- Lead on lifecycle planning and asset replacement programmes, ensuring alignment with contract obligations.
- Provide health and safety leadership, including management of CDM responsibilities, permit-to-work systems, and risk assessments.
- Manage, mentor, and develop a team of engineers and technicians, ensuring appropriate resourcing, competency, and training.
Requirements
- Demonstrable experience managing hard services delivery within a PFI, PPP, or similarly regulated contractual environment.
- Experience with payment mechanisms, availability-based contracts, and performance deduction regimes.
- Strong understanding of statutory compliance frameworks (e.g., L8, F-Gas, Electricity at Work Regulations).
Education Level
- HNC/HND, NVQ Level 3 or above, or a degree in Building Services Engineering, Mechanical/Electrical Engineering, or a related discipline.
- Trade background (electrical or mechanical) combined with relevant time-served experience and supervisory qualifications will also be considered.
About the Company
- At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives.
- You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best.
- We're focused on opportunity and want to help you make the most of yours.
- Achieve your ambitions – join us at JLL Workplace Management!