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About the Role
dnata USA is seeking a Dispatcher to manage air traffic information, coordinate operations, and ensure smooth flight schedules at major airports. This role is crucial for maintaining flight operations and customer service.
Responsibilities
- Distribute incoming air traffic information to pilots/ground handlers.
- Follow up with update information as received.
- Communicate flight release and fuel load information to appropriate operations.
- Maintain lines of communication with line operations and air carriers using two-way radios.
- Coordinate operations with the airline and ground handlers.
- Maintain flight logs and update flight schedules.
- Coordinate with departments in billing for services rendered and compile information for each flight and submit for final bill preparation.
- Make arrangements for accommodation when flight delays occur.
- Handle phone traffic.
- Assist in the planning and control of the gate assignment.
- Assist with passenger services as required.
- Recommend weight and balance preparation in accordance with airline requirements.
- Meet the Station's attendance standards.
Requirements
- Possess/maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations.
- Must be able to pass SIDA airport and training tests.
- Possess basic computer literacy.
- Able to perform each essential duty satisfactorily with or without accommodations.
Location
- John F. Kennedy Airport in New York City
Work Type
- Full-time
Experience Level
- 1+ years of Airport Dispatch experience preferred
Education Level
- High school diploma or GED equivalent
About the Company
- dnata is a global air and travel services provider connecting people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services.
- Our purpose is clear: to deliver on the promises our customers make.
- We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams.
- Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking.
- At dnata we foster diversity, nurture ambition, and celebrate achievement.
- dnata USA keeps 27 of the country’s major airports connected – both with each other and the world.
- Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.