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About the Role
As a Sales Consultant, you will help customers find the right furniture for their home through consultative selling, genuine customer engagement, and needs assessment, creating a personalized buying experience that builds satisfaction and drives sales.
Responsibilities
- Build relationships with new and existing customers.
- Engage with new and existing customers.
- Contribute to client prospecting.
- Contribute to lead generation.
- Contribute to ongoing relationship management.
- Identify opportunities for upselling and cross-selling.
- Meet goals in a fast-paced, team-oriented environment.
Requirements
- A passion for customer service and creating a great customer experience.
- Strong listening skills and a consultative approach.
- Experience connecting with customers in retail, hospitality, service, or sales.
- Confidence in guiding decisions, closing sales, navigating conversations, and overcoming objections.
- Interest or experience in building relationships that drive repeat business.
- Comfort working toward goals, including sales quotas, KPIs, or other performance metrics.
- Flexibility to work a retail schedule (evenings, weekends, holidays).
- Comfort with technology and learning new tools.
- Sales experience is valued but not required; experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles is also valued.
- Must be authorized to work in the U.S. without sponsorship now or in the future.
Skills
- Consultative selling
- Customer engagement
- Needs assessment
- Relationship building
- Client prospecting
- Lead generation
- Upselling
- Cross-selling
- Sales
- Customer service
- Listening
- Decision guidance
- Sales closing
- Objection handling
- Client relationship management
- Goal achievement
- Technology proficiency
Location
- Retail
Work Type
- Full-time
- Onsite
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $65,000-$100,000 annually
Benefits
- $5,000 sign-on bonus (performance-based)
- Health benefits
- 401(k) with company match
- Discretionary profit sharing
- Paid time off (PTO)
- Paid training
About the Company
- At Raymour & Flanigan, we've built our reputation on the belief that when we take care of our people, our people take care of our customers.
- We offer one of the most competitive compensation packages in the furniture industry.
- We provide career growth and advancement opportunities.
- We foster a supportive, team-focused culture.
Equal Opportunity
- Raymour & Flanigan is an inclusive workplace where associates succeed based on merit, qualifications, experience, ability, and performance.
- We do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information, or any other status protected by law, supported by our guiding principles.