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About the Role
Brooklyn Defender Services (BDS) is seeking an Administrative Assistant to provide administrative support to attorneys, accredited representatives, and social workers in the Immigration Practice. This role is crucial for maintaining data quality, organizing case files, and ensuring the smooth operation of the practice.
Responsibilities
- Open, update, and close cases, and maintain data quality in a Salesforce-based case management system.
- Generate individual and practice-wide reports on caseloads, intake trends, and outcomes.
- Organize paper and digital files, including preparing closed files for off-site storage.
- Answer phone calls and sort/scan mail, including time-sensitive documents.
- Send out mail, including daily FedEx drop-off.
- Compile, copy, scan, and mail legal submissions.
- Request records from other counties, courts, and entities.
- Collaborate with administrative professionals to maintain office space, stock supplies, and organize practice resources.
- Perform additional duties as assigned.
Requirements
- College degree or four years of equivalent experience.
- At least two years of prior administrative or related experience, preferably in a legal setting or with immigrant clients.
- High skill level with Microsoft Outlook, Word, Excel, and Adobe Acrobat.
- Experience with case management systems and cloud-based document storage, preferably Salesforce-based.
- Excellent interpersonal skills.
- Strong organizational skills with attention to detail and deadlines.
- Ability to multi-task.
- Ability to work independently and as part of a team and an interdisciplinary unit.
Skills
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Adobe Acrobat
- Case management systems
- Cloud-based document storage
- Salesforce
- Interpersonal skills
- Organizational skills
- Attention to detail
- Time management
- Multi-tasking
- Independent work
- Teamwork
- Spanish (preferred)
Location
- Downtown Brooklyn
Work Type
- Onsite
- Full-time
Experience Level
- 2+ years of administrative experience
Education Level
- College degree or equivalent experience
Salary/Compensations
- $69,000-$74,000
Benefits
- Health insurance
- 403(b) retirement plan
- Generous vacation, sick, holiday, family, and medical leave policies
About the Company
- Brooklyn Defender Services (BDS) is a public defense office representing low-income New Yorkers in criminal, family, immigration, and civil legal matters.
- For nearly 30 years, BDS has worked to protect and uphold individual rights and to change laws and systems perpetuating injustice and inequality.
- BDS's legal expertise focuses on the intersections of legal systems that disproportionately impact Black and Brown communities living in poverty.
- BDS represents thousands of people annually with diverse legal needs, providing zealous defense and interdisciplinary services through attorneys, social workers, and advocates.
- The Immigration Practice is a team of over 90 staff representing individuals in removal proceedings and applications before U.S. Citizenship and Immigration Services.
Equal Opportunity
- Brooklyn Defender Services is a proud equal opportunity employer committed to celebrating diversity and maintaining an equitable and inclusive work environment.
- We strongly encourage candidates of all identities, expressions, orientations, disabilities, and experiences to apply.
- If you require an accommodation due to a disability or another reason, please contact the Managing Director, Human Resources, Christina Wallace, at cwallace@bds.org.