Office Service Associate at The Millennium Group | CA, US | Rezi

Office Service Associate at The Millennium Group

Office Service Associate

The Millennium Group · CA, US

1 weeks ago

Office Service Associate

The Millennium Group · CA, US

9 days ago
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About the Role

The Millennium Group (TMG) is seeking a highly motivated and enthusiastic individual to join their team. This role is ideal for someone looking for a career in business process outsourcing, focusing on print, mail, and office support services for Fortune 500 companies and educational institutions.

Responsibilities

  • Maintain daily paperwork
  • Ensure Policies and Procedures are followed
  • Enter packages in the package tracking system
  • Pick up and deliver mail and packages to different floors and bank departments
  • Receive, sort and distribute incoming mail
  • Create shipping labels for outbound packages
  • Apply postage/meter to outgoing USPS mail
  • Respond and create emails
  • Serve as liaison between TMG's mail and office services team and client departments
  • Interact constructively, positively, and respectfully with internal and external customers
  • Deliver superior service and build strong relations with internal and external customers
  • Maintain positive communication both verbally and written
  • Take initiative to solve problems and improve client experience
  • Track and maintain records and logs of mailing
  • Perform accurate data entry
  • Maintain inventory control of mail and shipping supplies
  • Work with and assist co-workers in achieving goals and completing assignments
  • Demonstrate dedication and commitment to the team

Requirements

  • High School diploma or equivalent (GED)
  • Minimum of 6 months experience in mail and shipping/receiving industry
  • Familiarity with Microsoft Office Software (Word, Excel, etc.)
  • Excellent customer service skills; must possess a "can do" attitude
  • Excellent communication skills both verbal and written
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks
  • Attention to detail
  • Ability to handle mail or hand cart, as well as flatbed
  • Ability to lift up to 50 pounds

Skills

  • Microsoft Office Software (Word, Excel, etc.)
  • Customer service
  • Communication (verbal and written)
  • Teamwork
  • Problem-solving
  • Data entry
  • Inventory control

Location

  • Nationwide

Work Type

  • Full-time

Experience Level

  • 6 months experience in mail and shipping/receiving industry

Education Level

  • High School diploma or equivalent (GED)

About the Company

  • The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education.
  • TMG has over 1,500 nationwide associates and over 30 years of success in the industry.