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About the Role

The Queens Community Justice Center seeks a Court-Based Intake Specialist for a new youth firearm intervention initiative. This role serves as the primary court-based representative and first point of contact for referred participants and families, initiating engagement, conducting intake and screening, and coordinating transitions into community-based services.

Responsibilities

Maintain a consistent on-site presence in the Queens Youth Part and serve as the primary point person for receiving referrals from the Judge, Resource Coordinator, defense counsel, the Queens District Attorney’s, and other court stakeholders.
Meet with youth referred to the program as quickly as possible following referral, ideally on the same day, to begin engagement, explain the program, and complete intake.
Orient participants to program expectations, available services, and next steps in the referral and engagement process.
Schedule participants for follow-up assessment and service planning with the Program Manager and facilitate a smooth handoff into ongoing services.
Build rapport with court-involved youth and families using a trauma-informed, youth-centered, and strengths-based approach.
Conduct outreach and follow-up with participants and families by phone, text, and in person to support enrollment, attendance, and sustained engagement.
Work collaboratively with mentors and other staff to re-engage participants who miss appointments or become disconnected from services.
Support participants in understanding court expectations and navigating the transition from court referral to community-based services.
Help identify and address immediate barriers to participation, including communication challenges, transportation issues, family concerns, and ambivalence about services.
Make referrals and support participants’ connection to behavioral health services, including referrals to longer-term counseling and other specialized services as appropriate.
Serve as a liaison between the Queens Community Justice Center and court stakeholders, including the Judge, Resource Coordinator, defense counsel, prosecutors, and other court personnel.
Communicate promptly with court partners regarding referrals, enrollment status, scheduling, and participant engagement, as directed by the Program Manager.
Prepare and share participant updates, attendance information, and other court-related communications in coordination with the Program Manager.
Participate in court-based meetings and case conferences as needed to support coordinated service planning and communication.
Complete timely, accurate, and thorough intake documentation, screening forms, referral tracking, and case notes in the Justice Center’s case management system.
Track referrals, enrollment, court dates, engagement status, and other key participant information in accordance with program protocols.
Support the collection of data needed for reporting, program monitoring, and quality assurance.

Requirements

Associate's Degree and 1 year of experience or 2-3 years’ years of experience working with adolescents or young adults in a court-based, youth development, community-based, behavioral health, or human services setting as an equivalency.
Experience engaging justice-involved youth, violence-impacted youth, or other high-needs populations strongly preferred.
Demonstrated ability to build rapport with young people and families and engage individuals who may be ambivalent about services.
Strong organizational skills and ability to manage multiple referrals, deadlines, and communication needs in a fast-paced environment.
Strong written and verbal communication skills, including the ability to communicate effectively with both youth and professional stakeholders.
Ability to work collaboratively with court personnel, attorneys, service providers, and internal program staff.
Commitment to trauma-informed, strengths-based, and culturally responsive practice.
Familiarity with Queens communities and the needs of court-involved youth and families preferred.
All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.
In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire.

Skills

Bilingual skills are a plus.

Location

Queens, New York

Work Type

Full time
On site

Experience Level

1 year of experience
2-3 years’ years of experience

Education Level

Associate's Degree
Bachelor's degree is preferred

Salary/Compensations

$52,000 - $64,500

Benefits

Comprehensive healthcare with a national network
Free basic dental coverage
Vision insurance
Short-term and long-term disability
Life insurance
Flexible spending accounts including commuter FSA
Talkspace and Ginger through healthcare plans
403(b) retirement plan with a two-to-one employer contribution up to 5%

About the Company

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice.
Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods.
With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: Operating Programs, Conducting original research, and Providing expert assistance and policy guidance.
Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at www.innovatingjustice.org.

Equal Opportunity

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace.
We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law.
We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system.
Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.