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About the Role
We are seeking an HR Manager to oversee the full people function, including systems, policies, and employee/contractor relationships. This role involves managing the entire employee lifecycle, HR compliance, compensation, benefits, and serving as a confidential resource for employees and managers. It's a hands-on opportunity to shape HR strategies and daily operations in a growing company.
Responsibilities
- Own the full employee and contractor lifecycle, including recruiting, offers, onboarding, documentation, time off, and offboarding.
- Draft, maintain, and administer internal HR policies, contractor policies, and the employee handbook, ensuring clear communication and consistent application.
- Develop and maintain the annual HR plan, including key initiatives, compliance requirements, benefits and compensation cycles, and employee programs.
- Maintain HR systems and provide accurate reporting and data to leadership for decision-making.
- Lead the annual performance and compensation review process, including coordinating reviews, supporting managers, conducting market benchmarking, and assisting with raise recommendations.
- Partner with leadership on workforce planning, organizational development, and talent management.
- Support talent development and retention by identifying development opportunities and strengthening the employee experience.
- Serve as a trusted, confidential resource for employees, contractors, and managers on performance, development, and workplace concerns.
- Lead employee relations matters, including performance improvement plans, corrective action, and conflict resolution.
- Own HR compliance and risk management, ensuring required employment and HR processes are completed accurately and on time.
- Maintain accurate and confidential employee and contractor records.
- Own Local Foreigner's relationship with our PEO, including platform management and vendor coordination.
- Manage benefits administration, including health, dental, vision, and 401(k) plans, and lead annual open enrollment.
- Manage payroll for employees, ensuring accuracy and timely processing.
- Manage payments for Philippines based contractors, including invoice review and payment processing.
- Manage companywide PTO, Remote Work, and leave processes.
- Support employee engagement, wellness, and culture initiatives.
- Partner with and oversee Administrative Coordinators on day-to-day HR administration.
- Identify opportunities to improve HR processes, documentation, systems, and workflows.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 5+ years of progressive HR experience, including full-cycle recruiting, employee relations, and compliance, ideally within a fast-paced, small-business environment.
- Experience managing a PEO relationship (Justworks or similar) and familiarity with core employment law and compliance fundamentals.
- Demonstrated discretion and sound judgment handling confidential and sensitive employee matters.
- Experience supporting a remote, international contractor workforce is a plus.
- Excellent verbal and written communication skills.
- Proactive, resourceful, and process-oriented, with experience building or improving HR documentation, policies, and workflows.
- Highly organized, with the ability to manage multiple confidential matters and deadlines simultaneously.
- Proficient in Microsoft Office and HRIS/PEO platforms.
- Experience with Atlassian products (Jira Service Management, Confluence, etc) is a plus.
- Positive, people-first attitude with genuine care for team culture.
Skills
- Full-cycle recruiting
- Employee relations
- Compliance
- PEO relationship management
- Employment law fundamentals
- Discretion
- Judgment
- Verbal communication
- Written communication
- Coaching managers
- Process orientation
- HR documentation
- Policy development
- Workflow improvement
- Organization
- Time management
- Microsoft Office proficiency
- HRIS/PEO platform proficiency
- Atlassian products proficiency (Jira Service Management, Confluence)
- Team culture advocacy
Location
- New York
Work Type
- In-office
- Remote Fridays after six months
- Up to 20 additional one-off remote workdays per year
Experience Level
- 5+ years of progressive HR experience
Education Level
- Bachelor's degree in Human Resources, Business Administration, or a related field
Salary/Compensations
- $120,000 Annually
Benefits
- Employee medical, dental & vision benefits
- Retirement & Profit-Sharing Plan (401k)
- 15 days of Paid Time Off
- 11 annual holidays
- 4 religious floating holidays
- Remote Fridays after six months of employment
- Up to 20 additional one-off remote workdays per year
- Training & Development opportunities
About the Company
- Local Foreigner is a boutique consultancy specializing in high-end curated travel.
- Our mission is to deliver the most personalized travel experience through caring service and a seamless planning process.
- We embody a sophisticated global perspective paired with warm, personal service.