Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Assistant Property Manager role.
Rezi rewrites your resume against Mary Lee Foundation's job description. Free.
Tailor your resume to this Assistant Property Manager role.
Rezi rewrites your resume against Mary Lee Foundation's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Assistant Property Manager posting at Mary Lee Foundation — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Assistant Property Manager posting at Mary Lee Foundation — free, in seconds.
About the Role
The Assistant Property Manager supports the community manager in all aspects of property management, focusing on the effective operation of the apartment community. This role is responsible for maintaining accurate property records, leasing units, tenant retention, and assumes leadership in the absence of the Property Manager.
Responsibilities
- Respond to residents, staff, and the general public courteously and efficiently to resolve questions, concerns, and complaints.
- Manage front office reception, including answering phones, greeting guests, and managing office supplies.
- Create and distribute community notices, flyers, and calendar updates; maintain the community bulletin board.
- Ensure the property presents an aesthetically pleasing appearance.
- Maintain accurate and organized resident folders, lease files, and dead files.
- Manage income certifications and annual recertifications, including distributing and logging notices.
- Input applicant data into OneSite, manage the waitlist, and send acceptance or denial letters within the mandatory timeframe.
- Review lease files prior to move-in, conduct resident orientations, and coordinate renewals or move-outs.
- Collect rents, security deposits, and other charges, accurately documenting and posting payments.
- Deposit all rental and other income into the bank within 24 hours of collection.
- Maintain accurate rent rolls and delinquency reports; prepare and deliver late payment charges, delinquency notices, and Notices to Vacate.
- Perform collection, utility cut-off, and eviction proceedings; represent the foundation at court proceedings and informal hearings.
- Conduct routine housekeeping, initial, quarterly, and move-in/move-out inspections.
- Perform daily property walks with the Property Manager to detect maintenance needs.
- Create, track, open, and close maintenance work orders within the OneSite System.
- Document all damages and maintain logs of property walks.
- Prepare and show vacant units to prospective residents using marketing tools.
- Monitor vacant units to ensure make-ready, safety, and cleaning processes are performed efficiently.
- Set up pest control appointments and coordinate other outside vendor services.
- Provide one-on-one case management for residents facing challenges in supportive housing.
- Build relationships with government agencies, medical entities, and social services for resident referrals.
- Gather data, maintain metrics on resident stability, and prepare monthly reports.
- Create and maintain the property’s resident services book.
- Assume full Property Manager responsibilities and authority when the manager is unavailable.
- Assist on other Mary Lee Foundation communities as needed.
- Monitor resident compliance with Community Service and Self-Sufficiency requirements.
- Counsel residents regarding lease and House Rules violations.
Requirements
- Minimum 1 year of experience in property management, resident services, or service coordination.
- Minimum 1 year of experience working directly with individuals with disabilities or special needs population.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and standard office equipment.
- Hands-on experience using property management software systems.
- Exceptional customer service and strong interpersonal skills.
- Proven teamwork approach with the ability to work effectively alongside supervisors and cross-functional teams.
- Strong critical thinking, problem-solving, and organizational skills with an emphasis on efficient time management.
- High level of diplomacy and tact when resolving conflict or addressing delicate situations.
- Excellent communication skills, including the ability to organize meetings, coordinate activities, and prepare concise reports.
- Valid Texas driver’s license with a clean driving record.
- Valid proof of auto insurance.
Skills
- Microsoft Office Suite (Word, Excel, Outlook)
- Property management software systems
- Customer service
- Interpersonal skills
- Teamwork
- Critical thinking
- Problem-solving
- Organizational skills
- Time management
- Diplomacy
- Tact
- Communication skills
- Report preparation
Location
- Texas
Work Type
- Full-time
Experience Level
- Minimum 1 year
About the Company
- The Mary Lee Foundation