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About the Role
The Public Area Attendant is responsible for maintaining the cleanliness of all public areas, including front and back of house, according to casino standards. All duties must be performed in accordance with Seneca Gaming Corporation policies and procedures.
Responsibilities
- Maintain the cleanliness of in-house facilities.
- Empty and provide clean ashtrays in the casino and hotel lobby.
- Clean, wash, and disinfect all floors, sinks, and commodes of bathrooms, conducting routine inspections.
- Wipe and clean all gaming devices regularly.
- Perform laundry and linen receipt and distribution duties.
- Discard soiled cups and other items throughout the casino.
- Attend to the cleaning and stocking needs of assigned casino areas.
- Work with various cleaning agents.
- Maintain a current understanding of information security policies and procedures.
- Provide exceptional customer service in a pleasant, friendly, and professional manner.
- Maintain a professional work environment with supervisors, managers, and staff.
- Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
- Complete all required SGC Training programs within nine months of employment.
- Attend all necessary meetings.
Requirements
- Must be 18 years of age or older.
- Must be familiar with the proper use of all cleaning equipment and chemicals.
- Must possess excellent communication skills.
- Ability to write routine correspondence.
- Ability to speak effectively to the public, employees, and customers.
- Ability to deal effectively and interact well with customers and employees.
- Ability to resolve problems/conflicts in a diplomatic and tactful manner.
- Must be able to stand, walk, and move through all areas of the casino.
- Ability to climb, balance, stoop, kneel, crouch, or crawl.
- Ability to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment.
Skills
- Customer service
- Communication skills
- Cleaning
- Housekeeping
Location
- Casino
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School diploma or equivalent preferred
Salary/Compensations
- $16.00 per hour
- Compensation is negotiable based on experience and education.
Benefits
- $1,500 sign-on bonus
About the Company
- At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of.