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About the Role
The Personal Assistant role is designed to provide enhanced, proactive support to fee earners, enabling them to operate efficiently and deliver a seamless legal service to clients. This position requires a high degree of self-management, initiative, and confidentiality, supporting corporate commercial solicitors.
Responsibilities
- Proactively manage complex diaries for partners and fee earners.
- Answer telephone calls promptly and take detailed messages.
- Organize internal and external meetings, including greeting visitors and arranging refreshments.
- Liaise with clients via email or telephone, acting as a point of contact.
- Assist fee earners with billing and credit control processes, generating accurate reports and draft bills.
- Support fee earners with finance tasks, including requesting payments and processing received money.
- Ensure accurate and timely use of the client relationship management tool for matter opening, maintenance, closure, and archiving.
- Maintain up-to-date client records on the firm’s client relationship management tool.
- Coordinate fee earner movements and make travel arrangements.
- Manage the client and matter inception process, ensuring timely file opening.
- Manage the submission process for partner/fee earner expenses.
- Coordinate document production, e-filing, file management, photocopying, scanning, courier services, and outgoing mail/faxes.
- Manage the production of official documents, including bundles and court papers, and liaise with Courts/Tribunals.
- Actively participate in all relevant training.
- Demonstrate flexibility in working practices and processes according to business needs.
- Assist other department members and collaborate effectively with other legal and support departments.
- Perform any other relevant duties as reasonably requested.
Requirements
- Exceptional standard of written and verbal communication.
- Proficient multi-tasker.
- Competent with the Microsoft Office suite and all forms of technology.
- Team player.
- Excellent interpersonal skills.
- Solutions focused.
- High level of confidentiality and integrity.
- Exceptional attention to detail.
Location
- London, EC1M
- Cambridge, CB2 1GE
Work Type
- Permanent
- Full Time
- Hybrid working after 3 months
Experience Level
- Experienced
Salary/Compensations
- £40,000 per annum for London based
- £33,700 per annum for Cambridge based
Benefits
- Company benefits
- 25 days holiday, plus bank holidays
- Salary sacrifice schemes
- Retail vouchers
- TechScheme
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
- Opportunity for career development
About the Company
- Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services.
- We have long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.
- Williams Lea employs nearly 7000 people worldwide, providing efficient business services at client sites in complex and highly regulated environments.
- Services are delivered from centralized onshore facilities and through best cost offshore locations.
Equal Opportunity
- The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.
- It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
- If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com.