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About the Role
Hapiko, a Spin Master company, is seeking a Trust & Safety engineer to own and improve the moderation pipeline, evals, and tooling for their voice-activated sticker printer for kids, Stickerbox. This role is critical for ensuring the safety of generative AI used in children's homes, balancing protection with allowing harmless creative expression.
Responsibilities
- Own and maintain content moderation end to end, from what a child says to the image that prints, including copyrighted and licensed characters.
- Maintain and grow safety eval suites, and use them to decide when a model, prompt or threshold change is ready to ship.
- Continuously improve classifiers, and decide where in-house models and third-party models fit best.
- Tune moderation over time to cut over-blocking without weakening protection.
- Run ongoing red teaming against models and pipeline.
- Maintain review tooling for flagged content and parent reports.
- Own the incident response runbook for safety issues.
- Maintain the technical side of compliance obligations, including data retention and deletion.
- Partner with ML and Backend / Platform engineers so safety is built into new models and features before they ship.
Requirements
- Applied safety engineering experience on a product with real users.
- Experience building evals or classifiers for harmful content, not just configuring a vendor API.
- Strong software engineering skills in Python: ability to ship production code in the moderation path, where it must be both fast and fail-safe.
- Comfort with precision/recall tradeoffs, and the judgment to set thresholds when both kinds of error have a cost.
- Good judgment under pressure.
Skills
- Python
- Content moderation
- Safety eval suites
- Classifiers
- Red teaming
- Incident response
- Compliance
- ML engineering
- Backend/Platform engineering
Location
- Remote
Work Type
- Remote
- Full-time
Experience Level
- Applied safety engineering experience on a product with real users
Salary/Compensations
- $136,700 to $182,300 Per Annum
Benefits
- Growth and Career Opportunities
- Flexible Work Hours
- Innovation, Collaboration and Fun
- Comprehensive Benefits
- Other fun Perks!
About the Company
- Spin Master is a leading global children's toy, entertainment and digital gaming company.
- Our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader.
- Hapiko makes Stickerbox, a voice-activated sticker printer for kids.
- Hapiko is a Spin Master company, which pairs its small, senior engineering team with the reach of one of the world's largest toy companies to pioneer the future of play.
- Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.
- Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making.
- We have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.
Equal Opportunity
- Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.
- Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at TAinquiries@spinmaster.com or by phone at 416 364-6002 and we will work with you to meet your accessibility needs.