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About the Role

The Health Services Manager (HSM), Primary Health Care (PHC) is responsible for the operation, functioning, and quality of Primary Health Care programs and teams. The manager engages various stakeholders to promote health, facilitate system transformation, and develop strategic goals. This role involves leadership, development, implementation, operation, and evaluation of person-centered community-based primary health care programs and services.

Responsibilities

Responsible for the operation, functioning, and quality of Primary Health Care programs and teams.
Engages primary health care, acute and tertiary care, public health, clinical teams, physicians, and community partners to promote health.
Leads and engages others through partnerships to achieve results, facilitate system transformation, and develop strategic goals.
Responsible for the leadership, development, implementation, operation, and evaluation of person-centered community-based primary health care programs and services.
Manages program leadership, human resource management, fiscal management, and assurance of professional standards aligned with the Quality Framework in PHC.

Requirements

Baccalaureate degree from a health discipline or relevant experience in a health care setting.
Master’s degree preferred.
Current registration with the relevant college/association.
A minimum of 5 years' recent and related progressive leadership/management experience in a relevant health care setting.
Demonstrated experience in initiating and managing multiple projects.
Experience in a unionized environment preferred.
Demonstrated knowledge of primary health care, health promotion, health determinants, and dynamics of health needs in a rural community.
Demonstrated exceptional interpersonal and communication (oral, written and presentation) skills.
Ability to work collaboratively with various professional and community individuals.
Demonstrated experience in program development, project management, implementation, monitoring and evaluation in community settings.
Demonstrated ability to work with physicians and stakeholders across multiple governance structures to establish and sustain strong collaborative family practice teams.
Must have high level of sound judgment, initiative, and self-direction.
Values and acts upon input from key internal and external stakeholders.
Exhibits analytical thinking and creative problem-solving ability.
Conscious of broad system connection and potential impacts and consequences of decisions.
Aware of the interdependence of organizational systems and stakeholders.
Demonstrated interest in continued professional growth and leadership.
Knowledge of current legislation relating to Occupational Health & Safety, Infection Control Standards, Controlled Drug & Substances, Freedom of Information and Protection of Privacy, and Accreditation Standards for Primary Health Care.
Demonstrated self-motivation, self-direction, leadership, team development, organizational and facilitation skills.
Commitment to promoting a culture of respect that supports safety, ethical practices, cultural awareness and organizational health.
Proficiency in computer applications including Microsoft Word, Power Point, Excel, internet, email and health information systems.
Physical and mental capabilities to perform the duties of the position, including working irregular hours and under pressure.
Ability to keep projects operating concurrently.
Ability to travel within the zone and to other areas as necessary.
Resume must be up to date and include all relevant education, experience, training, and certifications.

Skills

Health discipline background
Health care management
Leadership
Project management
Program development
Interpersonal skills
Communication skills (oral, written, presentation)
Collaboration
Judgment
Tact
Creativity
Diplomacy
Discretion
Confidentiality
Analytical thinking
Problem-solving
Self-direction
Team development
Organizational skills
Facilitation skills
Microsoft Word
Microsoft Power Point
Microsoft Excel
Internet proficiency
Email proficiency
Health information systems
French language proficiency (preferred)

Location

Eastern Zone, Cape Breton Regional Hospital

Work Type

Permanent
Hourly FT (100%)
Management/Non Union
Full-time
Shifts include days, and some evening and weekend work
Travel to various sites will be required

Experience Level

Minimum of 5 years' recent and related progressive leadership/management experience in a relevant health care setting

Education Level

Baccalaureate degree from a health discipline or relevant experience
Master’s degree preferred

Salary/Compensations

$104,500 - $128,017

Benefits

Comprehensive benefits package
Health insurance
Dental insurance
Travel insurance
Long-term disability insurance
Life insurance
Defined benefit pension plan
Additional wellness programs
Development programs
Employee support programs

About the Company

Nova Scotia Health is the province's largest provider of health services.
We are a team driven by excellence in health, healing, and learning.
We deliver innovative, high-quality care that impacts lives across Nova Scotia and Atlantic Canada.
Nova Scotia offers a lifestyle as rewarding as the work itself.
Find meaningful career opportunities, supportive teams, and work-life balance.

Equal Opportunity

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve.
We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.