Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Engineering Manager, Patient Solutions role.
Rezi rewrites your resume against athenahealth's job description. Free.
Tailor your resume to this Engineering Manager, Patient Solutions role.
Rezi rewrites your resume against athenahealth's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Engineering Manager, Patient Solutions posting at athenahealth — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Engineering Manager, Patient Solutions posting at athenahealth — free, in seconds.
About the Role
The Engineering Manager, Patient Solutions is a people-first leader responsible for building engaged, high-performing teams and delivering high-quality patient-facing products predictably. This role involves team leadership, delivery execution, technical partnership, and cross-functional alignment in a regulated healthcare environment, shaping engineering operating practices and AI-assisted development.
Responsibilities
- Own the engineering team’s delivery, including prioritization, staffing, planning, risk management, execution, and quality.
- Proactively identify dependencies, remove blockers, and adjust plans as conditions change.
- Build and lead an engaged, high-performing engineering team by setting clear expectations, connecting work to meaningful outcomes, recognizing contributions, providing feedback, and creating an inclusive environment.
- Hire, coach, and develop engineers, supporting their career growth and managing performance.
- Make thoughtful staffing and team-structure decisions.
- Partner with Product, UX, internal users, and engineering leaders to understand customer needs, influence roadmaps, align priorities, and manage cross-team dependencies.
- Guide technical direction by collaborating with architects and senior or principal engineers on design trade-offs and implementation approaches.
- Define and track engineering excellence metrics, such as delivery predictability, quality, and team health.
- Ensure engineering practices and product delivery meet applicable security, privacy, compliance, and accessibility requirements.
- Support adoption of AI-assisted development practices, identifying ways to improve planning, delivery, and team effectiveness.
- Serve as incident commander, providing escalation support, representing customer needs, guiding debugging and root-cause analysis, and participating in retrospectives.
- Balance delivery commitments with management of technical debt, system reliability, and long-term maintainability.
- Support onboarding and ramp-up for new team members.
- Represent the team in cross-functional planning, roadmap discussions, and dependency management.
- Establish clear operating norms, engineering practices, and documentation to improve communication, decision-making, and execution.
Requirements
- Bachelor’s degree in computer science, engineering, a related field, or equivalent practical experience.
- 2+ years of software engineering people-management experience with a demonstrated ability to hire, motivate, coach, and develop engineers while creating an inclusive, engaged, and accountable team culture.
- Strong delivery-management skills, including organizing parallel workstreams, tracking milestones and dependencies, identifying and mitigating risks, and communicating progress clearly to technical and non-technical stakeholders.
- A demonstrated product mindset, with experience influencing and coordinating across Product, Design/UX, Architecture, and Engineering without direct authority.
- Sufficient technical fluency to effectively participate in architecture, system design, implementation, quality, and other trade-off discussions.
- Strong written and verbal communication skills, with the ability to communicate clearly across technical and non-technical audiences.
- Experience using AI-assisted development tools and evaluating their use in engineering workflows.
Skills
- AI-assisted development tools
- Delivery management
- People management
- Product mindset
- Technical fluency
- Written communication
- Verbal communication
Location
- Austin, TX
Work Type
- Hybrid
Experience Level
- 2+ years of software engineering people-management experience
Education Level
- Bachelor’s degree in computer science, engineering, a related field, or equivalent practical experience
Salary/Compensations
- $156,000 - $266,000
Benefits
- Health benefits
- Financial benefits
- Commuter support
- Employee assistance programs
- Tuition assistance
- Employee resource groups
- Collaborative workspaces
- Dog-friendly offices
- Flexibility
- Company-sponsored events (book clubs, external speakers, hackathons)
About the Company
- Our vision is to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
- We offer IT solutions and expert services that eliminate daily hurdles for healthcare providers.
- Our culture is built around shared values of inclusiveness, accountability, and support.
- We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives.
- We are mission-driven problem-solvers dedicated to achieving our vision.
Equal Opportunity
- Our vision requires addressing inequities, so we prioritize diversity, equity, and inclusion in every aspect of our business.
- This includes attracting and sustaining a diverse workforce and maintaining an inclusive environment for employees, partners, customers, and communities.