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About the Role
As the Host, you will be the welcoming face of El Pastor, known for providing exceptional guest care and embodying the brand's warm hospitality. You will manage reservations, ensure guests have a positive experience, and possess a strong understanding of our menus, ingredients, and allergens.
Responsibilities
- Manage reservation systems effectively.
- Provide a warm welcome and excellent guest care.
- Exceed guest expectations at all times.
- Demonstrate good knowledge of menus, ingredients, and allergens.
- Act as the brand ambassador, known for a warm welcome and guest care.
Requirements
- Experience working in a high-volume restaurant team.
- Good knowledge of reservation systems.
- Confident and warm communication with team and guests.
- Strong command of English language.
- Strong team ethic showing respect for colleagues.
Skills
- Communication
- Guest Care
- Menu Knowledge
- Reservation Systems
- Teamwork
- English Language Proficiency
Location
- Soho, London
Work Type
- Full-time
Experience Level
- Experience working in a high-volume restaurant team
Salary/Compensations
- Up to £39,916 based on 48hrs per week
Benefits
- 50% Off all Food & Drink across all Harts Group
- Sit down meals with you and your team
- Increasing holiday allowance on top of your 28 days paid holidays
- Monthly food & drink tastings
- Career development, 1-on-1 coaching and training opportunities
- Enhanced Maternity & Paternity packages
- Access to Wagestream Platform
- Learn a new language with access to Babbel language courses
- A paid volunteering day
- Cycle to Work Scheme
- Access to Hospitality Action
- CODE membership with discounts
- Test drive new openings with a complimentary meal
- Working with a great group of individuals
About the Company
- El Pastor is a small group of Mexican taquerias in London, inspired by the founders' decade in Mexico City.
- We focus on high-quality, authentic produce, making fresh tortillas daily with heritage corn and working directly with suppliers in Mexico.
- Proud recipients of a Star from the Sustainable Restaurant Association.
- We are passionate about sourcing wonderful mezcals and tequilas.
- Harts Group is a community of talented individuals creating award-winning food, drink, and offering industry-leading service.
- The portfolio includes Barrafina, Parrillan, Quo Vadis, El Pastor Restaurants, The Drop, Two Drops, El Siete, Los Primos and Bar Daskal in London.
Equal Opportunity
- We believe in creating an inclusive, diverse, and equal workplace where everyone is valued.